Jump to content
  • 0
Nikhil

Roxio Burn Failed To Burn This Disc(Extended Erroe 0X80041024)

Question

I just purchased Dell XPS 15 and Roxio Creator Starter came with the Laptop.

 

Yesterday I tried burning a DVD for the first time, (su I can read DVDs) and I get the error .. Roxio Burn failed to burn this disc (Extended error 0x80041024). I went to supportupdates.roxio.com and downloaded the patch rbcujan10.exe but the same says "Suuport cannot find valid version of this software for update" .. I am at sea... I have a valid license from Roxio and so how i get around this problem.

 

Please help.

 

Nikhil

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0

I just purchased Dell XPS 15 and Roxio Creator Starter came with the Laptop.

 

Yesterday I tried burning a DVD for the first time, (su I can read DVDs) and I get the error .. Roxio Burn failed to burn this disc (Extended error 0x80041024). I went to supportupdates.roxio.com and downloaded the patch rbcujan10.exe but the same says "Suuport cannot find valid version of this software for update" .. I am at sea... I have a valid license from Roxio and so how i get around this problem.

 

Please help.

 

Nikhil

 

Actually you "License" (key) is from Dell. They had a early version of the software modified so it would work the way they wanted on their computers. Dell supplies all the support especially if it is a problem that includes a hardware issue (burning).

 

Double check what you bought, not all optical drives will burn to a DVD. There are some that will play DVDs but will not burn to them.

 

Are you trying to burn a double layer disc? Read this (link) it might be applicable.

 

What are you trying to burn to the DVD? Any DRM issues (commercial content)?

Share this post


Link to post
Share on other sites
  • 0

I have the same error

 

I think It is double layer disc written on the disc (DL)

 

I try to burn some movies and series

 

I found 7.70 Gb burned to disc the rest of the files is not burned

 

Also I have dell laptop INSPIRON and Roxio Creator Starter came with it .

 

please help

Share this post


Link to post
Share on other sites
  • 0

Read the 1 st sentence in post #2 (contact Dell).

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×