10 replies to this topic

[hsitech]

Am still unable to open VideoWave in EMC8 since installation in June.  Suggestions were to attempt a 'Repair' from the add/remove programs.  No change.

Another suggestion was update the videocard drivers.  I took that one step further and bought a new ATI Radeon 9550(128MB), flushed out the driver(s) that were installed with it and downloaded new MS dot NET framework then the freshest driver available for my display adapter.  No change

Roxanne is useless and I've waited 21 days for a response from Tech Support for an opened ticket.  Everything else seems to work fine in EMC8, but I bought it primarily for the claimed EASY video app and it is the only thing that won't work.  Any ideas out there?

[ivanatrox]

try to create a new user account and install from there... or you can manually deleted the Roxio and Roxio Shared folders in Program Files and Roxio Folder in your Application Data folder under your current account...

[hsitech]

ivanatrox, on Aug 4 2006, 06:52 AM, said:

try to create a new user account and install from there... or you can manually deleted the Roxio and Roxio Shared folders in Program Files and Roxio Folder in your Application Data folder under your current account...

   There is only one user of this computer, I'd prefer to leave it that way, but I'm curious what your you are trying to say.  Am not finding 'Shared Folders' in Program files.  There is 'Common Files', but all that has is an un-installer .exe for Nero.  Which was removed prior to installing EMC8.

[T.O.T.G.]

hsitech, on Aug 7 2006, 04:30 PM, said:

   There is only one user of this computer, I'd prefer to leave it that way, but I'm curious what your you are trying to say.  Am not finding 'Shared Folders' in Program files.  There is 'Common Files', but all that has is an un-installer .exe for Nero.  Which was removed prior to installing EMC8.

By creating a new account, you ensure that all permissions remain as default.  Be sure to give the new account admin privelages.

Also, you're looking in the wrong place for the roxio folder.  You have to read ivanatrox's post backwards.

Quote

or you can manually deleted the Roxio and Roxio Shared folders in Program Files and 3 Roxio Folder in your 2 Application Data folder under your 1 current account...

Heres a hint:

Quote

C:\Documents and Settings\USERNAME\Application Data
where USERNAME is your user name...

Also, when looking through program files, you gotta look for Roxio, not Shared Folders

Woot, 100'th post

Edited by TOTG, 08 August 2006 - 05:50 AM.

[hsitech]

By creating a new account, you ensure that all permissions remain as default.  Be sure to give the new account admin privelages.

Also, you're looking in the wrong place for the roxio folder.  You have to read ivanatrox's post backwards.
Heres a hint:
Also, when looking through program files, you gotta look for Roxio, not Shared Folders

hsitech here:  Thank you all for the input and suggestions.  Tech support finally responded to my pleas for help and- well, fell short of any useful solution, but their attempts are appreciated also.  

Just about the time I un-installed EMC 8 for the second time and Roxi-Zapped the C drive I took a long look at the other programs having anything to do with video.  I have to say no where in any of the postings I've read was there ever any mention of a (EMC 8) conflict with DVD43, DVD Decrypter or DVD Shrink.  Are these dirty words in Roxio-land?  After flushing these little helpers out of the computer I re-installed EMC 8 and all is well.  Now I can get on with the learning process for VideoWave. (And find out if I'm an idiot for ever getting rid of NERO and all those DVD copy programs).

[sknis]

hsitech, on Aug 10 2006, 12:56 AM, said:

Just about the time I un-installed EMC 8 for the second time and Roxi-Zapped the C drive I took a long look at the other programs having anything to do with video. I have to say no where in any of the postings I've read was there ever any mention of a (EMC 8) conflict with DVD43, DVD Decrypter or DVD Shrink. Are these dirty words in Roxio-land? After flushing these little helpers out of the computer I re-installed EMC 8 and all is well. Now I can get on with the learning process for VideoWave. (And find out if I'm an idiot for ever getting rid of NERO and all those DVD copy programs).

MOST of the time there are no conflicts with other program except for those that are packet writing programs.  Roxio's is Drag to Disc, Nero's is InCD.  You cannot have two of those on your computer at the same time.  Perhaps there was a remnant of InCD that you were able to clear out.  Be careful if you use a packet writing program, they are semi-reliable only for the most experienced user.

Some anti-virus programs may also seem to be in conflict if they are trying to determine if the work you are doing is a virus while you are doing the work.  For any video work, you should be disconnected from the internet and shut down any other running programs including the anti-virus and anti-malware.

[Larry]

hsitech, on Aug 10 2006, 12:56 AM, said:

By creating a new account, you ensure that all permissions remain as default.  Be sure to give the new account admin privelages.

Also, you're looking in the wrong place for the roxio folder.  You have to read ivanatrox's post backwards.
Heres a hint:
Also, when looking through program files, you gotta look for Roxio, not Shared Folders

hsitech here:  Thank you all for the input and suggestions.  Tech support finally responded to my pleas for help and- well, fell short of any useful solution, but their attempts are appreciated also.  

Just about the time I un-installed EMC 8 for the second time and Roxi-Zapped the C drive I took a long look at the other programs having anything to do with video.  I have to say no where in any of the postings I've read was there ever any mention of a (EMC 8) conflict with DVD43, DVD Decrypter or DVD Shrink.  Are these dirty words in Roxio-land?  After flushing these little helpers out of the computer I re-installed EMC 8 and all is well.  Now I can get on with the learning process for VideoWave. (And find out if I'm an idiot for ever getting rid of NERO and all those DVD copy programs).

It's possible it was one of those programs was conflicting (my guess would be it may have been the DVD43 one), altho I know of many others who use decrypter & shrink with no problems. What you could try, is re-installing them, one at a time now that EMC 8 is up and running, and see if one of them causes a conflict.

[Chrisseke]

Here's a possible solution which works for me and many others

Hello to all of you encountering the problem of 'Unable to setup video objects' !

For me it was related to the regional settings in Control Panel (I've been searching for months on this problem...). When you change the decimal sign to , instead of . together with the . for grouping symbol for the English United States Standards and formats, then the error pops up.

When using these settings from decimal sign and grouping symbol in combination with United Kingdom standards and formats the application works fine.

So I hope everyone can now use it's DVD application (videowave) within Roxio EMC8.0 and up...

Greetings

Christophe

[XENTIYON]

NO WAY !!! IT REALLY WORKED !!

I LOVE FORUMS !!

Chrisseke, GOD BLESS YOU MAN.

IT WOULD HAD BEEN IMPOSSIBLE FOR ME TO FIND OUT WHAT THE PROBLEM WAS...
UNBELIEVABLE, SOMETHING SO SMALL CAUSING ALL THAT TROUBLE.

THANKS A LOT BUDDY !!

[grandpabruce]

LOL!  I am glad Christophe's solution worked for you, but he may not see your post.  He hasn't been back to the forums in almost 2-1/2 years.  

[Machiavelli_SS]

Thanks a lot man it really work, I can't believe it was that, how in the world did you get there or think of that?
THANKS!