7 replies to this topic

[Gramento]

I was told, when I purchased Roxio Creator 9, (both online and CD - yes I'm an idiot), that playing DVD's on my PC would be a breeze.  That hasn't been the case.  When I put the DVD in, it says it needs whatever decoder and says I have to purchase a Roxio product? What other product do I supposedly need?  I'm not trying to burn, just play!  Thanks!

[ogdens]

Gramento, on 14 August 2011 - 03:15 PM, said:

I was told, when I purchased Roxio Creator 9, (both online and CD - yes I'm an idiot), that playing DVD's on my PC would be a breeze.  That hasn't been the case.  When I put the DVD in, it says it needs whatever decoder and says I have to purchase a Roxio product? What other product do I supposedly need?  I'm not trying to burn, just play!  Thanks!

  

EMC 9 came out in 2006 and is many,many versions behind the present Creator 2011,( did you really just buy it, and from where.)

It does not work with Win 7.

Give us some more details.....what Operating System are you running....did it install ok, What version is it? 'To check your version of EMC, run any program  in the  Suite and choose About This Software from the Help menu. etc, etc.

Edited by ogdens, 14 August 2011 - 03:52 PM.

[sknis]

Did you try playing it with CinePlayer?  Is it a blu-ray DVD?

[Gramento]

sknis, on 14 August 2011 - 03:54 PM, said:

Did you try playing it with CinePlayer?  Is it a blu-ray DVD?

The only options that show up are:
1)  Play DVD using Windows Media Player
2)  Open Folder to Read
3)  Take no action

I have Windows XP Home, version 2002, Service Pack 3

The Cineplayer DVD Decoder Pack 2.3.1-ESD was purchased on 11/28/09.

Maybe I need to re-download it?

Thanks!

[cdanteek]

Gramento, on 15 August 2011 - 05:42 AM, said:

The only options that show up are:
1)  Play DVD using Windows Media Player
2)  Open Folder to Read
3)  Take no action

I have Windows XP Home, version 2002, Service Pack 3

The Cineplayer DVD Decoder Pack 2.3.1-ESD was purchased on 11/28/09.

Maybe I need to re-download it?

Thanks!

When you click on it and run it what did/does it do?

Do you show a entry in add remove programs for it?

[Gramento]

ACK!

I tried to "repair" it and it says the CP.MSI path not found or I don't have access to it.  I tries it again - same.  I tried to find alternate CP.MSI path - did search function.  Nada. Zilch.  Rien.

[Gramento]

So, I'm thinking - use the disk and replace the program I previously downloaded with that?

Or, I guess I remove the program first and then use the disk?

Sorry for my technical idiotness.  

Edited by Gramento, 15 August 2011 - 06:38 AM.

[sknis]

Gramento, on 15 August 2011 - 06:37 AM, said:

So, I'm thinking - use the disk and replace the program I previously downloaded with that?

Or, I guess I remove the program first and then use the disk?

Sorry for my technical idiotness.  

Did this just start happening or has it been a problem in the past?

I'm guessing that your computer is over 5 years old so there is no telling what it's capabilities are.  Do you know if it will even read a DVD?

Sorry, I'm confused.  You said that you had Creator 9.  Is that really Roxio Creator 2009 or is it Easy Media Creator 9 or is it something that came with your computer (like Dell)?   What does it say on the disc/box?

If you have Creator 2009 or EMC 9, both have the CinePlayer included.  It will play DVDs.  

If you simply bought the decoder pack back about 3 years ago, then it simply adds the ability to play a DVD with Windows Media Player.  

Yes, turn off your anti-virus and run the disc.  It will probably fix the issues you are having

Edited by sknis, 15 August 2011 - 07:47 AM.