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Ver 3.0.4 No Longer Launches


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#1 AlaskaDave

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Posted 21 August 2011 - 10:29 PM

Running on Mac OS 10.6.6 my license of Popcorn 3.0.4 will no longer launch. Tried reinstalling but that did not seem to do anything. Any ideas?

#5 AlaskaDave

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Posted 26 August 2011 - 06:54 AM

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I decided to give DVD2one a try. Roxio's response really turned me off.

Edited by AlaskaDave, 26 August 2011 - 10:01 AM.


#2 tsantee

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Posted 22 August 2011 - 07:22 AM

It's possible that Popcorn 3 isn't supported in OS 10.6. But you can check a couple things. One is to trash the Popcorn plist file in the User>Library>Preferences folder and try relaunching. The other is to check there are no xvid codecs in a Library>QuickTime folder. That's all I can think of.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 AlaskaDave

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Posted 23 August 2011 - 06:52 AM

View Posttsantee, on 22 August 2011 - 07:22 AM, said:

It's possible that Popcorn 3 isn't supported in OS 10.6. But you can check a couple things. One is to trash the Popcorn plist file in the User>Library>Preferences folder and try relaunching. The other is to check there are no xvid codecs in a Library>QuickTime folder. That's all I can think of.

I tried both, no luck. I do have Popcorn 3 running on my laptop which is also running 10.6.6 and it runs fine. I keep my movies on my Mac Mini so having it on my laptop is far from ideal. I emailed Roxio and the message back although responsive was not what I wanted to hear. They said they don't support legacy software and my only form of support are the forums. We're talking one version back. Perhaps it's time to look for a replacement to Popcorn?

#4 tsantee

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Posted 23 August 2011 - 07:43 AM

Since it is working on the other Mac, I suggest trashing the one that isn't launching and copying over the one that is launching to see if that fixes the issue. If it doesn't then something else is causing a conflict with Popcorn. Try rebooting in Safe Mode and see if Popcorn launches after doing that. If it does, you have something in one of your libraries that is conflicting. The only conflicts I've seen are xvid codecs in QuickTime folders and some third-party VST plugins in Audio>Plugins>VST folders.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




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