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Problem Burining Dvd

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I am a new user to PhotoShow. I clicked on the Free Download to test it out because I was wanting software to create slideshows from photos of my daughter's wedding and to be able to apply my own music to it, starting and stopping where appropriate. I created a slideshow using PhotoShow 6.0.0 Build 858 and I was able to set my music as I wanted and arrange the photos in the order I needed them in. I purchased the Premium subscription so I could burn a DVD but when I try to burn it, I get an error code FFFFDC7A. What does that mean? I created a slide show with some of my photos and didn't change anything (none of my own music or order of pictures), attempted to burn that and it worked as well as played back from the DVD. I searched the knowledgebase and did what it said to do when having problems burning a DVD but I still can't do it. Any help would be greatly appreciated. I can burn DVDs from other software so I don't think it is my burner. TIA for your help.

 

Oh, I created the slideshow on my machine, not online. I started to do it online but it takes forever to upload all these pictures!

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I am a new user to PhotoShow. I clicked on the Free Download to test it out because I was wanting software to create slideshows from photos of my daughter's wedding and to be able to apply my own music to it, starting and stopping where appropriate. I created a slideshow using PhotoShow 6.0.0 Build 858 and I was able to set my music as I wanted and arrange the photos in the order I needed them in. I purchased the Premium subscription so I could burn a DVD but when I try to burn it, I get an error code FFFFDC7A. What does that mean? I created a slide show with some of my photos and didn't change anything (none of my own music or order of pictures), attempted to burn that and it worked as well as played back from the DVD. I searched the knowledgebase and did what it said to do when having problems burning a DVD but I still can't do it. Any help would be greatly appreciated. I can burn DVDs from other software so I don't think it is my burner. TIA for your help.

 

Oh, I created the slideshow on my machine, not online. I started to do it online but it takes forever to upload all these pictures!

 

Chances are that your PhotoSHow has an unsupported file format somewhere. My guess is that you are using one or more audio file (mp3) that has DRM protection (Itunes?) Edit that PhotoShow to delete all the music and see if you can burn it to a DVD-RW. If so, that means it is the music. You cannot use any DRM protected mp3s.

 

You can get DRM unprotected musci from somewhere like Amazon or the "high" priced ITunes downloads. Don't put any of them into your Itunes library.

 

Please come back once you have aq chance to try what I suggested.

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I just got the same error code FFFFDC7A when I tried to burn a DVD on my HP Touchsmart. I had thought it was going

to go OK. It started out as usual, like you could see the little slide images as it processed, so I left it to go have dinner and when

I came back.. "Failed to Burn" with the error code. I am really frustrated. I had reinstalled the Photoshow 6 softwear and was

hoping for the best. I only use Amazon MP3's so that isn't the cause. I wonder if there is a description of any other issues for that

particular error code.

 

Bought this HP in Oct 2011, and it has never made a photoshow. I can make a DVD from my downloaded videos, etc, but when I try

to use the Roxio softwear, I get the error. I just tried it again with a sample 2 slide show with one MP3 and it goes through the whole

process, all stages...it looks like it is complete..then the disc pop's out and the error code as well????

Any ideas?

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Update, I also tried to burn the new show on my Acer with LG external drive. This drive is the one that I usually make

my shows on. This time, I got the same error code: FFFFDC7A??? I would have to deduce that there is something

different about this show????

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Solution update!! When I continued to follow up , I decided to open a new package of DVD's..First I tried on my old

work horse Acer lap top & LG combo..it worked perfectly. Then I created a small sample show on the HP. It was also

successful. Both of the newly created DVD's play on my Panasonic Bluray and Plasma TV.

I don't know what was different on the new DVD's . They were both Sony DVD-R...1-16x Accucore..made in Taiwan.

The old ones were: 50 Pack © 2006 DMR47LS4 and the new 100 pack: © 2010 DMR 47RS4 ????? Doesn't mean much to me.

I threw out the rest of the old ones. Just happy both machines are fine.

 

So I guess we can deduce that the error code FFFFDC7A can also just be an indication of a bad disc.

I hope it is a simple fix for some other frustrated member.

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I also found that changing to a different package of DVDs that it worked. However, I'm still having problems with the bottom and the right side of my photos and text being cut off. They look find online and in Roxio. This never occurred before the new version of Roxio. Any thoughts on that problem?

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I also found that changing to a different package of DVDs that it worked. However, I'm still having problems with the bottom and the right side of my photos and text being cut off. They look find online and in Roxio. This never occurred before the new version of Roxio. Any thoughts on that problem?

 

You just posted to a 4 year old thread :blink:

 

What new version of Roxio are you talking about? There has been no new version for many years and in fact Roxio basically no longer supports the PhotoShow program.

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