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#1 loucee

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Posted 22 September 2011 - 04:15 PM

When I click in programs it has photo show but not suite how come? I have had so many issues with this program!

#2 gi7omy

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Posted 22 September 2011 - 08:15 PM

Photo suite and photo show are two totally different things
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 sknis

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Posted 23 September 2011 - 02:43 AM

Go to the Home page, click on the Photo tab and select "Edit Photo".

You may have a bad install.  Please post a screen capture of your "Photo" tab screen.   Use this procedure.

Do you have Creator 2011 where you posted or something else like an OEM version?  The image will help us learn what you have.

Edited by sknis, 23 September 2011 - 02:44 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#4 loucee

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Posted 23 September 2011 - 05:38 AM

View Postsknis, on 23 September 2011 - 02:43 AM, said:

Go to the Home page, click on the Photo tab and select "Edit Photo".

You may have a bad install.  Please post a screen capture of your "Photo" tab screen.   Use this procedure.

Do you have Creator 2011 where you posted or something else like an OEM version?  The image will help us learn what you have.

In programs visit. I have creator 2011 when I open that it is for videos. Under Roxio, Photo show or back on track
I have been messing with this application way too long. Months. Bought a new computer ect!

#5 sknis

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Posted 23 September 2011 - 05:49 AM

Aha!!!!!

  It is not listed there.  Click on where it says Roxio Creator etc.  A new window will open and you will see somehting like this.  Note.  This is from Creator 2012 but yours will be similar.  Don't you have a desktop shortcut to it?

:)

Attached Files


PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#6 loucee

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Posted 23 September 2011 - 07:41 AM

View Postsknis, on 23 September 2011 - 05:49 AM, said:

Aha!!!!!

  It is not listed there.  Click on where it says Roxio Creator etc.  A new window will open and you will see somehting like this.  Note.  This is from Creator 2012 but yours will be similar.  Don't you have a desktop shortcut to it?

:)
The top is not there about pictures.

#7 sknis

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Posted 23 September 2011 - 07:49 AM

View Postloucee, on 23 September 2011 - 07:41 AM, said:

The top is not there about pictures.

Doggone it ! :angry:      I have no idea about what you mean by that sentence. Remember we are NOT looking over your shoulder.

I gave you a link to tell you how to post an image on this web site.  If you are serious about help, do it.   If not, you can post other meaningless one liners and this thread can get very long and not satisfactory to anyone.

At this point I can only assume that you have an OEM version of something.  OEM support is provided by the company you sold you the computer or other piece of hardware.

Edited by sknis, 23 September 2011 - 07:52 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#8 loucee

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Posted 23 September 2011 - 11:14 AM

View Postsknis, on 23 September 2011 - 07:49 AM, said:

Doggone it ! :angry:      I have no idea about what you mean by that sentence. Remember we are NOT looking over your shoulder.

I gave you a link to tell you how to post an image on this web site.  If you are serious about help, do it.   If not, you can post other meaningless one liners and this thread can get very long and not satisfactory to anyone.

At this point I can only assume that you have an OEM version of something.  OEM support is provided by the company you sold you the computer or other piece of hardware.
What is OEM and how do I get rid of it? I want to edit pictures. That is the only reason I bought this disc was to do my family pictures 1000's I will not buy from this company again. So disapointed.

#9 loucee

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Posted 23 September 2011 - 11:20 AM

I can't save a screen shot.

#10 ogdens

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Posted 23 September 2011 - 11:22 AM

View Postloucee, on 23 September 2011 - 11:14 AM, said:

What is OEM and how do I get rid of it? I want to edit pictures. That is the only reason I bought this disc was to do my family pictures 1000's I will not buy from this company again. So disapointed.


Call Roxio Tech Support, its free.

Telephone Support:  during normal business hours* at 877-793-7471 (North America only).

Monday - Friday, 11:00 A.M. to 6:00 P.M., EST

#11 loucee

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Posted 23 September 2011 - 11:25 AM

Oh I have called. No help from the foreign crew either. BS product.

#12 sknis

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Posted 23 September 2011 - 12:12 PM

View Postloucee, on 23 September 2011 - 11:20 AM, said:

I can't save a screen shot.


Why not?     If you can't do this, you may have other problems with your computer.   Did  you read the entire thread including how to save a screen shot?   If you have issues with that,download and run Jing (free).  That is a link to the software. It will allow you to capture screen shots to your computer.

An OEM product is a teaser product that comes with a piece of hardware.  Fo9r instance if you bought a Dell computer, you may have one of several different versions available.   It is usually crippled in some way; it is just enough to do some easy things and tease you into buying the full version.  (Everyone does it.)

I posted a screen shot of home page photo tab.  If you can't post an image, then at least list the items in that tab.

Tell us about your computer.   What screen resloution are you running.  Are you using a laptop?  Your screen resolution seems low.

Edited by sknis, 23 September 2011 - 12:19 PM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#13 loucee

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Posted 23 September 2011 - 02:32 PM

View Postsknis, on 23 September 2011 - 12:12 PM, said:

Why not?     If you can't do this, you may have other problems with your computer.   Did  you read the entire thread including how to save a screen shot?   If you have issues with that,download and run Jing (free).  That is a link to the software. It will allow you to capture screen shots to your computer.

An OEM product is a teaser product that comes with a piece of hardware.  Fo9r instance if you bought a Dell computer, you may have one of several different versions available.   It is usually crippled in some way; it is just enough to do some easy things and tease you into buying the full version.  (Everyone does it.)

I posted a screen shot of home page photo tab.  If you can't post an image, then at least list the items in that tab.

Tell us about your computer.   What screen resloution are you running.  Are you using a laptop?  Your screen resolution seems low.
I am finished. I have spent days with tech people and bought a new computer for this $70 disc.

#14 sknis

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Posted 23 September 2011 - 04:03 PM

View Postloucee, on 23 September 2011 - 02:32 PM, said:

I am finished. I have spent days with tech people and bought a new computer for this $70 disc.

Too bad that with software was beyond what you want.  There are other good ones out there.  Good luck.

Should this thread be closed if you are going to other software?

Edited by sknis, 23 September 2011 - 04:04 PM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#15 cdanteek

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Posted 24 September 2011 - 06:32 AM

View Postloucee, on 23 September 2011 - 07:41 AM, said:

The top is not there about pictures.


I think this is loucee's problem.

http://forums.suppor...post__p__323717
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#16 sknis

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Posted 24 September 2011 - 02:49 PM

View Postcdanteek, on 24 September 2011 - 06:32 AM, said:

I think this is loucee's problem.

http://forums.suppor...post__p__323717


We may never know since loucee can't figure out how to post a screen shot!   :unsure:
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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