I had a previous version of photoshow with Time-Warner. never had any problems burning DVD's. No longer have Time Warner so have purchased ROXIO PHTOSHOW PREMIUM SERVICE. I created a photoshow, and then attempted to burn it to a DVD. For some reason, it does not recognize my burner. which is LIGHTSCRIBE DVDE SUPERMULTI DRIVE/CD BURNER on an HP Pavilion Dest Top with Windows 7 installed. Will not recognize CD Burner and freezes up my computer. Please help. I would like a phone number to talk to a Roxio technician. I need this DVD for a party this weekend. I have 400 pics in the photoshow and still have toload another photoshow. A prompt response would be appreciaated.
1
Problem Burning Dvd-Rw Or Dvd-R
Started by
jmille28
, Sep 26 2011 10:06 AM
7 replies to this topic
#2
sknis
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Posted 26 September 2011 - 10:39 AM
jmille28, on 26 September 2011 - 10:06 AM, said:
I had a previous version of photoshow with Time-Warner. never had any problems burning DVD's. No longer have Time Warner so have purchased ROXIO PHTOSHOW PREMIUM SERVICE. I created a photoshow, and then attempted to burn it to a DVD. For some reason, it does not recognize my burner. which is LIGHTSCRIBE DVDE SUPERMULTI DRIVE/CD BURNER on an HP Pavilion Dest Top with Windows 7 installed. Will not recognize CD Burner and freezes up my computer. Please help. I would like a phone number to talk to a Roxio technician. I need this DVD for a party this weekend. I have 400 pics in the photoshow and still have toload another photoshow. A prompt response would be appreciaated.
1-877-619-6019
11:00 AM – 6:00 PM(EST)
Monday through Friday
Make sure you have the latest version of PhotoShow Version 6 build 860 or there abouts installed . Re-install the latest build over what ever you have now. It will not delete the PhotoShow you have now.
Does Windows see your burner? Are you getting any error messages. What happens when you go to burn?
Edited by sknis, 26 September 2011 - 10:43 AM.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
n4mmq
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Posted 10 February 2012 - 12:23 PM
Tried to burn dvd and got an error message Error code 7F037304 Fail to burn
#4
sknis
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Posted 10 February 2012 - 12:36 PM
n4mmq, on 10 February 2012 - 12:23 PM, said:
Tried to burn dvd and got an error message Error code 7F037304 Fail to burn
Are you using Roxio PhotoShow where this thread is located? If not PhotoShow, then what program are you using? Please muchg more information so we can ever start to help.
The obvious question is do yiou have a DVD burner or just a CD burner/DVD reader. Please post your computer manufacturer and COMPLETE model number. Some manufacturers have dozens of model with the same name so the complete model number is important.
What type of disc are you trying to burn +R, -R or RW? What brand?
Edited by sknis, 10 February 2012 - 12:39 PM.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#5
n4mmq
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Posted 11 February 2012 - 09:57 AM
sknis, on 10 February 2012 - 12:36 PM, said:
Are you using Roxio PhotoShow where this thread is located? If not PhotoShow, then what program are you using? Please muchg more information so we can ever start to help.
The obvious question is do yiou have a DVD burner or just a CD burner/DVD reader. Please post your computer manufacturer and COMPLETE model number. Some manufacturers have dozens of model with the same name so the complete model number is important.
What type of disc are you trying to burn +R, -R or RW? What brand?
The obvious question is do yiou have a DVD burner or just a CD burner/DVD reader. Please post your computer manufacturer and COMPLETE model number. Some manufacturers have dozens of model with the same name so the complete model number is important.
What type of disc are you trying to burn +R, -R or RW? What brand?
#6
sknis
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Posted 11 February 2012 - 10:13 AM
n4mmq, on 11 February 2012 - 09:57 AM, said:
I am using the latest Photoshow. dvd disk is a Sony RW, computer is a dell20856149065. Yes I have a dvd Burner
dell20856149065 ? No such thing at the Dell site. Please post a link to it.
Go to your account page and re-download PhotoShow 6. Reinstall it and try again. If you are not using version 6, what are you doing?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#7
n4mmq
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Posted 13 February 2012 - 07:20 AM
sknis, on 11 February 2012 - 10:13 AM, said:
dell20856149065 ? No such thing at the Dell site. Please post a link to it.
Go to your account page and re-download PhotoShow 6. Reinstall it and try again. If you are not using version 6, what are you doing?
Go to your account page and re-download PhotoShow 6. Reinstall it and try again. If you are not using version 6, what are you doing?
#8
ogdens
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Posted 13 February 2012 - 08:17 AM
n4mmq, on 13 February 2012 - 07:20 AM, said:
I can give u my service tag 9kx7nm1
Go into Control Panel, click on System......
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