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System error 102 System reboots when trying to burn dvd

#1 User is offline   paulh 

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Posted 07 August 2006 - 08:08 AM

When i am trying to burn a project it gets as far as encoding 77% of the menu then reboots with system error 102 event 1003. Microsoft think this may be a driver error or spyware. i have checked for spyware there doesnt appear to be any. How did this software get such a good rating with so many bugs?
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#2 User is offline   T.O.T.G. 

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Posted 07 August 2006 - 08:42 AM

View Postpaulh, on Aug 7 2006, 08:08 AM, said:

When i am trying to burn a project it gets as far as encoding 77% of the menu then reboots with system error 102 event 1003. Microsoft think this may be a driver error or spyware. i have checked for spyware there doesnt appear to be any. How did this software get such a good rating with so many bugs?


Er, is this a question or a rant? I see a question mark there, but it looks pretty retorical (sp?) to me...

Did you try updating your drivers?
Did you try creating an ISO before burning?
After creating the ISO, try burning that ISO using disc copier...

This post has been edited by TOTG: 07 August 2006 - 08:42 AM

My opinions expressed are not those of roxio.


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#3 User is offline   grandpabruce 

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Posted 07 August 2006 - 09:37 AM

View Postpaulh, on Aug 7 2006, 11:08 AM, said:

When i am trying to burn a project it gets as far as encoding 77% of the menu then reboots with system error 102 event 1003. Microsoft think this may be a driver error or spyware. i have checked for spyware there doesnt appear to be any. How did this software get such a good rating with so many bugs?


When you say that you checked for spyware, what program did you use? I only ask, because many people think that spyware is the same as a virus. It is not, and virus software does not remove spyware/malware/adware.
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#4 User is offline   paulh 

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Posted 07 August 2006 - 09:42 AM

View PostTOTG, on Aug 7 2006, 08:42 AM, said:

Er, is this a question or a rant? I see a question mark there, but it looks pretty retorical (sp?) to me...

Did you try updating your drivers?
Did you try creating an ISO before burning?
After creating the ISO, try burning that ISO using disc copier...


Yes tried updating drivers and firmware, haven't yet tried creating ISO so will try that next.

View Postgrandpabruce, on Aug 7 2006, 09:37 AM, said:

When you say that you checked for spyware, what program did you use? I only ask, because many people think that spyware is the same as a virus. It is not, and virus software does not remove spyware/malware/adware.


Used adaware and the method suggested by microsoft for this particular error code unable to find any spyware which had not allready been removed
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#5 User is offline   grandpabruce 

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Posted 07 August 2006 - 09:44 AM

View Postpaulh, on Aug 7 2006, 12:42 PM, said:

Yes tried updating drivers and firmware, haven't yet tried creating ISO so will try that next.
Used adaware and the method suggested by microsoft for this particular error code unable to find any spyware which had not allready been removed


Good. At least you don't have any spyware on your computer. I use both Ad-Aware and Webroot's Spy Sweeper. I prefer the Spy Sweeper, but it is not free.
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#6 User is offline   T.O.T.G. 

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Posted 07 August 2006 - 10:18 AM

View Postgrandpabruce, on Aug 7 2006, 09:44 AM, said:

Good. At least you don't have any spyware on your computer. I use both Ad-Aware and Webroot's Spy Sweeper. I prefer the Spy Sweeper, but it is not free.


Er, I had Adaware on my home computer, and it had enough spyware/adware/malware that they were reproducing amongst themselves. Adaware only recognized 4 files, and whenever I tried to delete them from within adaware, they were back by the next scan (be the next scan 2 minutes later, or several hours/days later).

I have found the only 100% reliable way to make sure you don't have viruses/spyware is to reformat your computer, and don't plug in the internet :)

Anyways, try the ISO method, and get back to us on if it works or not.

This post has been edited by TOTG: 07 August 2006 - 10:18 AM

My opinions expressed are not those of roxio.


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#7 User is offline   paulh 

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Posted 08 August 2006 - 12:13 AM

View PostTOTG, on Aug 7 2006, 10:18 AM, said:

Er, I had Adaware on my home computer, and it had enough spyware/adware/malware that they were reproducing amongst themselves. Adaware only recognized 4 files, and whenever I tried to delete them from within adaware, they were back by the next scan (be the next scan 2 minutes later, or several hours/days later).

I have found the only 100% reliable way to make sure you don't have viruses/spyware is to reformat your computer, and don't plug in the internet :)

Anyways, try the ISO method, and get back to us on if it works or not.



Yep the ISO method worked, but what also worked was changing the default menu to something else. Once i had changed the default menu i could then burn straight to DVD.
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#8 User is online   sknis 

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Posted 08 August 2006 - 04:29 AM

View PostTOTG, on Aug 7 2006, 01:18 PM, said:

Er, I had Adaware on my home computer, and it had enough spyware/adware/malware that they were reproducing amongst themselves. Adaware only recognized 4 files, and whenever I tried to delete them from within adaware, they were back by the next scan (be the next scan 2 minutes later, or several hours/days later)..


They were hiding in your system restore files. If you find that happening again and if you are pretty sure you won't have to restore to a much earlier time, go to system restore and check (or uncheck) the options to create restore file. This will delete them all. Now go back and recheck (or check) the option to create restore file and immediately create a new one. This is where most virus reinfections come from. :)
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#9 User is offline   T.O.T.G. 

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Posted 08 August 2006 - 05:26 AM

View Postsknis, on Aug 8 2006, 04:29 AM, said:

They were hiding in your system restore files. If you find that happening again and if you are pretty sure you won't have to restore to a much earlier time, go to system restore and check (or uncheck) the options to create restore file. This will delete them all. Now go back and recheck (or check) the option to create restore file and immediately create a new one. This is where most virus reinfections come from. :)


Allright, i'll give it a try next time I get a virus infection (Hopefully never, but this is windows... that aint gonna happen...)

Thanks
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