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Creator 2011 Can Not See .tivo Files


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#1 Rich8899

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Posted 01 October 2011 - 07:11 PM

Following the strictest error reporting protocol...  



Error code or issue:  Roxio Copy and Convert shows folder containing numerous .tivo type files as empty
    What kind of project were you working on:  Attempting to convert tivo files to avi
    What kinds of files were you using and where did you get them?  Files transfer from Tivo Premier using Tivo Desktop Plus
    Did you complete your project or did it stop at a certain point in the process?  Never started
    Have you ever successfully completed the task that you are contacting us about?  No
    Did you make any changes to your computer recently? (new applications, updates, etc) If so, what? No




Tell us about your computer

Your computer specifications have a huge impact on software performance and functionality.

    Operating System (including service packs):  Windows 7 Home Premium
    Make:Dell
    Model Studio XPS 7100
    Video card Radion
    Processor speed: 2.7 GHz
    RAM: 6 G
    Free hard drive space: 1 TB
    I last did an operating system update on:  Never

This issue appears to have existed for some time but I see no resolutions posted.  Frustrated.  Thanks

#2 gi7omy

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Posted 01 October 2011 - 08:56 PM

Are the files showing a red circle with a diagonal line? If so that means they aren't recognised and there could be a variety of reasons (*.avi is a generic term and could be any one of a number of codecs)

Alternatively, they could be DRM protected, in which case they won't work either
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 Rich8899

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Posted 02 October 2011 - 07:45 AM

[quote name='gi7omy' date='01 October 2011 - 09:56 PM' timestamp='1317531377' post='388165']
Are the files showing a red circle with a diagonal line? If so that means they aren't recognised and there could be a variety of reasons (*.avi is a generic term and could be any one of a number of codecs)

Alternatively, they could be DRM protected, in which case they won't work either
[/quote]

No and no.  They are not showing at all.  It's as if the directory is empty. The files are recordings of broadcast TV that can be opened from the same location by Video ReDo. No DRM.

Edited by Rich8899, 02 October 2011 - 07:46 AM.





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