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Hp Label Print Color Changes?


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#1 Jeff Schroeder

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Posted 10 October 2011 - 08:50 PM

Roxio 2011 Pro;    Label Creator

Just started happening a week ago.

All of a sudden all my *black* (text, background) is now a light blue  -- ONLY on the cd/dvd labeler (using printable dvd;)  the label prints out fine on standard apaper.

weird.  Worked fine 2 weeks ago;  haven't changed anything (as far as I know....=)

#7 Jeff Schroeder

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Posted 21 October 2011 - 06:59 PM

*
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View Postgi7omy, on 21 October 2011 - 03:30 AM, said:

Thanks for the update - hope you get it sorted (if HP are still around seeing there are rumours flying about they're getting out of the hardware business)


Turns out the printer was (&()&  software or something;  I put 'new' ink cartridges in  --  the software read them as full.    As a last straw i changed out the 'new' ink cartridges with another set of 'new' ink cartridges  -  all is well.....go fi(n)gure........ripped out and installed all software;  ripped out and installed the printer;  and the whole problem was the printer couldn't/wouldn't report status of 'new' ink cartridges.....that was *fun*...........*ANYWAY*  --  it works................

#2 sknis

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Posted 11 October 2011 - 03:21 AM

View PostJeff Schroeder, on 10 October 2011 - 08:50 PM, said:

Roxio 2011 Pro;    Label Creator

Just started happening a week ago.

All of a sudden all my *black* (text, background) is now a light blue  -- ONLY on the cd/dvd labeler (using printable dvd;)  the label prints out fine on standard apaper.

weird.  Worked fine 2 weeks ago;  haven't changed anything (as far as I know....=)

If it prints out right on a paper label, it just might be an issue with the printer.  What printer do you have?  Are there 2 black cartriges?  Try updating the driver for it.
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#3 gi7omy

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Posted 11 October 2011 - 09:43 AM

It depends on whether you're using a 'printable' disc or using lighscribe in the drive itself.

If it's printing on paper, then that sounds like the printer is fine - it could be the surface of the disc itself, or if it's lightscribe, maybe the drivers

http://www.lightscri...tion/index.aspx

Edited by gi7omy, 11 October 2011 - 09:45 AM.

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#4 Jeff Schroeder

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Posted 11 October 2011 - 03:41 PM

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View Postgi7omy, on 11 October 2011 - 09:43 AM, said:

It depends on whether you're using a 'printable' disc or using lighscribe in the drive itself.

If it's printing on paper, then that sounds like the printer is fine - it could be the surface of the disc itself, or if it's lightscribe, maybe the drivers

http://www.lightscri...tion/index.aspx


It's in the printer, or Label Creator (I think....=)  I'm using printable disk in the HP-C309-A which has a disk print drawer.   Label creator prints correctly on standard paper; but not correctly onto the printable disk loaded into the disk print drawer;  the 'black' is changed to almost sky blue.

Coincidentally; label creator displays some updated *.dll and *.ax on Sep 16 - about when I noticed this.  Maybe coincidence.

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#5 Jeff Schroeder

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Posted 20 October 2011 - 04:54 PM

Not roxio (or windows)

Loaded 2010 pro onto the other computer; same problem.

Ergo two different label creators on two different windows 7.......

Off to HP land..................

#6 gi7omy

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Posted 21 October 2011 - 03:30 AM

Thanks for the update - hope you get it sorted (if HP are still around seeing there are rumours flying about they're getting out of the hardware business)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




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