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When i converted a mkv file to 3d i have sound but no image, and when i play in my media player I get a message frame to big

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Ok I try to explain I open roxio creator 2012 and then click edit video advanced choose the 3d format for example 3d widescreen then click add photo/video and select the format of the source file (2d) then click ok after the conversation I try to open the file but I have no image just sound and when I play in my media player I get a message frame to big

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Then the problem is in the file...

 

Is there somewhere we can get a copy of that file? Just need a short piece of 5 to 10 seconds ;)

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Am I wrong in my assumption as to where the clip came from?

 

 

Resident Evil Afterlife, is a 2010 Canadian-German 3D science-fiction horror action film. The film was released in 3D and IMAX 3D theaters on September 10, 2010. Filming took place in Toronto from September to December 2009 using the 3D Fusion Camera System. Resident Evil: Afterlife was released to DVD, Blu-ray, and Blu-ray 3D on December 28, 2010 in the United States.

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