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#1 cmfmaf

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Posted 13 October 2011 - 11:16 AM

i have had this program for awile. it wouldn't work on my old computer. now that i have a new computer with windows 7 it still will not work. i cant get it to burn a cd. called customer svs and was told because its not 2012 i had to use chat. i will never buy a roxio product again. no support and product does not do what it is suppose to.

#2 sknis

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Posted 13 October 2011 - 11:41 AM

View Postcmfmaf, on 13 October 2011 - 11:16 AM, said:

i have had this program for awile. it wouldn't work on my old computer. now that i have a new computer with windows 7 it still will not work. i cant get it to burn a cd. called customer svs and was told because its not 2012 i had to use chat. i will never buy a roxio product again. no support and product does not do what it is suppose to.

Yes, it does for almost everyone.

Please answer these questions (link)  if you want help, don't if you just want to rant.

You say you want to burn a cd - music or data?   Are you trying to burn anything that is copy protected - like something from ITunes?
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I7 third generation @2.4,  8G RAM, GTX660M, SoundBlaster 3Di

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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