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JL3

Roxio 2012 Mydvd Hangs When Adding Chapters

Question

I've used Roxio products successfully in the past. I'm doing some basic edits here. First I created a slideshow with pictures, movies and audio in VideoWave. Then I added the movie to a new DVD Project in MyDVD. I was able to save that and preview it, everything looked fine. Then I went to add chapters to the movie - about 12 chapters. When I exit the Chapter Editing Dialog Box, it returns me to MyDVD, and I can see in the Project View section that multiple chapter menus were created. When I then try to save it immediately or preview it, the application hangs - Windows says it is not responding. I let it sit there for an hour, and still no response.

Help! Any suggestions?

 

My computer specs: HP p6630f, Intel Core i3 CPU 550 @ 3.20GHz, 6 GB memory, running Windows 7 Home Premium. Computer has an Intel Video card

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Here's the debug information from Windows:

Description:

A problem caused this program to stop interacting with Windows.

 

Problem signature:

Problem Event Name: AppHangB1

Application Name: VideoWave13.exe

Application Version: 13.3.6.22

Application Timestamp: 4e2467ec

Hang Signature: c76b

Hang Type: 1

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional Hang Signature 1: c76b64a0154ae71c1f33e2a87a785858

Additional Hang Signature 2: c8e0

Additional Hang Signature 3: c8e0fa7b979e6c4acee2ae793f26d9f0

Additional Hang Signature 4: d72b

Additional Hang Signature 5: d72b44f121a2e3dd383b5f569e41780e

Additional Hang Signature 6: 2665

Additional Hang Signature 7: 266511fc0ed772f7d5c73eb56a29be46

 

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If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Edited by JL3

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