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mr.rod

Roxio Mydvd For Canon

Question

roxio MyDVD for Canon Error Message on install with Windows Vista ...

"setup has determined that configuration does not support any of the included products"

 

Will Sonic Solutions / Roxio honour this product with an upgrade patch for the software as sold with the Canon camcorder NTSC DC20?

 

Alternativly, are there any instructions which will allow this software to install with Windows Vista?

 

Regards

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roxio MyDVD for Canon Error Message on install with Windows Vista ...

"setup has determined that configuration does not support any of the included products"

 

Will Sonic Solutions / Roxio honour this product with an upgrade patch for the software as sold with the Canon camcorder NTSC DC20?

 

Alternativly, are there any instructions which will allow this software to install with Windows Vista?

 

Regards

 

You're posting to a users forum, not Roxio. You can check with Roxio, but I doubt that they have a patch for the Canon version. You can check out the following link. It may be of some use to you.

 

http://kb.roxio.com/search.aspx?URL=/content/000239CR&PARAMS=set-locale=en

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If the link you were given doesn't help you, you should go to THIS PAGE and check the paragraph on OEM Technical Support.

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No and No, neither suggestion was of help.

 

Thanks for trying.

 

What a world we live in where companies are not accountable to ensure the consumer is looked after when they spend such large sums for product just to find it is a door stop before they have even used the #$^@ thing.

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The Canon copy was part and parcil with the product, was sold as nessesary part of the equipment. Any idea where to find something that will work in place of if?

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Sorry,

 

I don't know what your free bundled software does, so I can't recommend a replacement.

 

It would probably be easier and cheaper to get the software you were given going properly. What did Canon support say when you contacted them?

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