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Roxio Mydvd For Canon


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#1 mr.rod

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Posted 20 October 2011 - 06:21 PM

roxio MyDVD for Canon Error Message on install with Windows Vista ...
"setup has determined that configuration does not support any of the included products"

Will Sonic Solutions / Roxio honour this product with an upgrade patch for the software as sold with the Canon camcorder NTSC DC20?

Alternativly, are there any instructions which will allow this software to install with Windows Vista?

Regards

#2 grandpabruce

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Posted 20 October 2011 - 06:47 PM

View Postmr.rod, on 20 October 2011 - 06:21 PM, said:

roxio MyDVD for Canon Error Message on install with Windows Vista ...
"setup has determined that configuration does not support any of the included products"

Will Sonic Solutions / Roxio honour this product with an upgrade patch for the software as sold with the Canon camcorder NTSC DC20?

Alternativly, are there any instructions which will allow this software to install with Windows Vista?

Regards

You're posting to a users forum, not Roxio.  You can check with Roxio, but I doubt that they have a patch for the Canon version.  You can check out the following link. It may be of some use to you.

http://kb.roxio.com/...S=set-locale=en
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#3 Brendon

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Posted 20 October 2011 - 09:00 PM

If the link you were given doesn't help you, you should go to THIS PAGE and check the paragraph on OEM Technical Support.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
DVDRW IDE 16X, in Windws XP, 7, and 8

So, what happens now?

#4 mr.rod

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Posted 20 October 2011 - 10:34 PM

No and No, neither suggestion was of help.

Thanks for  trying.

What a world we live in where companies are not accountable to ensure the consumer is looked after when they spend such large sums for product just to find it is a door stop before they have even used the #$^@ thing.

#5 Brendon

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Posted 21 October 2011 - 03:25 AM

How much do Canon charge you for their OEM copy of MyDVD?
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
DVDRW IDE 16X, in Windws XP, 7, and 8

So, what happens now?

#6 mr.rod

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Posted 21 October 2011 - 08:52 AM

The Canon copy was part and parcil with the product, was sold as nessesary part of the equipment. Any idea where to find something that will work in place of if?

#7 Brendon

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Posted 21 October 2011 - 03:58 PM

Sorry,

I don't know what your free bundled software does, so I can't recommend a replacement.

It would probably be easier and cheaper to get the software you were given going properly. What did Canon support say when you contacted them?
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
DVDRW IDE 16X, in Windws XP, 7, and 8

So, what happens now?




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