1 reply to this topic

[Rich@The Laptop Shop]

Im trying to install this and it says its finished successful and no program icons appear. Here is the install log file.

10/21/11 16:59:03 - Created folder for log files: C:\Users\john\AppData\Roaming\Roxio Log Files\Roxio Creator 2010 Pro\11-10-21 16-59\{ProductID}_{INSTALL_MODE}.log
10/21/11 16:59:03 - Installer version: 3.53.86a
10/21/11 16:59:03 - SetupDlg Started...
10/21/11 16:59:04 - Running as x86 process
10/21/11 16:59:04 - Worker thread starting...
10/21/11 16:59:04 - User default language id: 1033
10/21/11 16:59:04 - System default language id: 1033
10/21/11 16:59:04 - User default ANSI code page: 1252
10/21/11 16:59:04 - User default OEM code page: 437
10/21/11 16:59:04 - Module filename = D:\setup.exe
10/21/11 16:59:04 - Setup command line = "D:\setup.exe"
10/21/11 16:59:04 - Base language detected is 'ENU'
10/21/11 16:59:04 - Setting final install language TLA to 'ENU'
10/21/11 16:59:04 - Modified product list: VIRTUALDRIVE64_12,VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,VENUE_22,SMARTSOUND_10,ROXIOCENTRAL_50,PS_C12_EXPRESS_10,GOOGLE_TOOLBAR,EMC_CONTENT12,EMC_120,DOTNETFX_351,DIRECTX_NOV07,CPDECODERPACK_432,CINEPLAYER_53,CINEMANOW_19,BURNMANAGERCDB12,BURNMANAGER12,BCP_TOTALRESTORE_13,BCP_EASYARCHIVE_A64_13,BCP_EASYARCHIVE_13,BCP_CORE_131,BASICBURN_0100,ACTIVATION_300
10/21/11 16:59:04 - Successfully added feature 'Content' to product 'EMC_CONTENT12'
10/21/11 16:59:04 - Successfully added feature 'EMC8' to product 'EMC_120'
10/21/11 16:59:05 - Attempting to force language to 'ENU'
10/21/11 16:59:05 - Base language detected is 'ENU'
10/21/11 16:59:05 - Setting final install language TLA to 'ENU'
10/21/11 16:59:05 - Base language detected is 'ENU'
10/21/11 16:59:05 - Setting final install language TLA to 'ENU'
10/21/11 16:59:05 - Unable to find transform file 'D:\VENUE_22\1033.mst' for product VENUE_22
10/21/11 16:59:05 - Unable to find transform file 'D:\EMC_CONTENT12\1033.mst' for product EMC_CONTENT12
10/21/11 16:59:05 - Unable to find transform file 'D:\EMC_120\1033.mst' for product EMC_120
10/21/11 16:59:05 - Condition for MPI is satisfied
10/21/11 16:59:40 - Condition for product VIRTUALDRIVE64_12 not satisfied; removing
10/21/11 16:59:40 - Disabling installation of product 'VIRTUALDRIVE64_12'
10/21/11 16:59:40 - Condition for product VIDEOCAP_USB_X86 satisfied
10/21/11 16:59:40 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing
10/21/11 16:59:40 - Disabling installation of product 'VIDEOCAP_USB_X64'
10/21/11 16:59:40 - No condition detected for product VENUE_22
10/21/11 16:59:40 - No condition detected for product SMARTSOUND_10
10/21/11 16:59:40 - No condition detected for product ROXIOCENTRAL_50
10/21/11 16:59:40 - No condition detected for product PS_C12_EXPRESS_10
10/21/11 16:59:40 - No condition detected for product GOOGLE_TOOLBAR
10/21/11 16:59:40 - No condition detected for product EMC_CONTENT12
10/21/11 16:59:40 - No condition detected for product EMC_120
10/21/11 16:59:40 - No condition detected for product DOTNETFX_351
10/21/11 16:59:40 - No condition detected for product DIRECTX_NOV07
10/21/11 16:59:40 - No condition detected for product CPDECODERPACK_432
10/21/11 16:59:40 - No condition detected for product CINEPLAYER_53
10/21/11 16:59:40 - No condition detected for product CINEMANOW_19
10/21/11 16:59:40 - No condition detected for product BURNMANAGERCDB12
10/21/11 16:59:40 - No condition detected for product BURNMANAGER12
10/21/11 16:59:40 - No condition detected for product BCP_TOTALRESTORE_13
10/21/11 16:59:40 - Condition for product BCP_EASYARCHIVE_A64_13 not satisfied; removing
10/21/11 16:59:40 - Disabling installation of product 'BCP_EASYARCHIVE_A64_13'
10/21/11 16:59:40 - Condition for product BCP_EASYARCHIVE_13 satisfied
10/21/11 16:59:40 - No condition detected for product BCP_CORE_131
10/21/11 16:59:40 - No condition detected for product BASICBURN_0100
10/21/11 16:59:40 - No condition detected for product ACTIVATION_300
10/21/11 16:59:40 - Executing setup action: VerifyActions.*.Admin
10/21/11 16:59:40 - Action VerifyActions.*.Admin return code: 0
10/21/11 16:59:40 - Executing setup action: VerifyActions.*.EnsureMSI
10/21/11 16:59:40 - Checking if the Windows Installer is the correct version
10/21/11 16:59:40 - Action VerifyActions.*.EnsureMSI return code: 0
10/21/11 16:59:40 - Installer suite information
10/21/11 16:59:40 -    UUID is: {89A15676-78AE-4D51-BF5B-DEE3E0D46C94}
10/21/11 16:59:40 -    DisplayName is: Roxio Creator 2010 Pro
10/21/11 16:59:40 -    Version is: 12.0
10/21/11 16:59:40 -    IconPath is: BIN\SuiteIcon.ico
10/21/11 16:59:40 -    HelpLink is: http://www.roxio.com/
10/21/11 16:59:40 -    BuildNumber is: 121B19A
10/21/11 16:59:40 -    SKU is: R04
10/21/11 16:59:40 -    BasePath is: C:\Program Files
10/21/11 16:59:40 -    SuiteFolder is: Roxio 2010
10/21/11 16:59:40 -       Changed InstalPath  to: C:\Program Files\Roxio 2010
10/21/11 16:59:40 -    OverinstallAllowed value is: 0
10/21/11 16:59:40 -    RepairModeAllowed  value is: 1
10/21/11 16:59:40 - No existing suite was not found on this system.
10/21/11 16:59:40 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.VENUE_22.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.VENUE_22.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.SMARTSOUND_10.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.SMARTSOUND_10.CurrentVersion return code: 2
10/21/11 16:59:40 - Executing setup action: VerifyActions.ROXIOCENTRAL_50.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.ROXIOCENTRAL_50.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.PS_C12_EXPRESS_10.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.PS_C12_EXPRESS_10.CurrentVersion return code: 2
10/21/11 16:59:40 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2
10/21/11 16:59:40 - Executing setup action: VerifyActions.EMC_CONTENT12.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.EMC_CONTENT12.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.EMC_120.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.EMC_120.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2
10/21/11 16:59:40 - Executing setup action: VerifyActions.DIRECTX_NOV07.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.DIRECTX_NOV07.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.CPDECODERPACK_432.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.CPDECODERPACK_432.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.CINEPLAYER_53.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.CINEPLAYER_53.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.CINEMANOW_19.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.CINEMANOW_19.CurrentVersion return code: 2
10/21/11 16:59:40 - Executing setup action: VerifyActions.BURNMANAGERCDB12.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BURNMANAGERCDB12.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.BURNMANAGER12.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BURNMANAGER12.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.BCP_TOTALRESTORE_13.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BCP_TOTALRESTORE_13.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.BCP_EASYARCHIVE_13.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BCP_EASYARCHIVE_13.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.BCP_CORE_131.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BCP_CORE_131.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.BASICBURN_0100.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.BASICBURN_0100.CurrentVersion return code: 3
10/21/11 16:59:40 - Executing setup action: VerifyActions.ACTIVATION_300.CurrentVersion
10/21/11 16:59:40 - Action VerifyActions.ACTIVATION_300.CurrentVersion return code: 3
10/21/11 16:59:41 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0
10/21/11 16:59:41 - Product VENUE_22 was not found on the system. Installing version 2.2.170
10/21/11 16:59:41 - Product ROXIOCENTRAL_50 was not found on the system. Installing version 5.0.0
10/21/11 16:59:41 - Product EMC_CONTENT12 was not found on the system. Installing version 12.0.13
10/21/11 16:59:41 - Product EMC_120 was not found on the system. Installing version 1.2.193
10/21/11 16:59:41 - Product DIRECTX_NOV07 was not found on the system. Installing version 1.0.0
10/21/11 16:59:41 - Product CPDECODERPACK_432 was not found on the system. Installing version 4.3.0
10/21/11 16:59:41 - Product CINEPLAYER_53 was not found on the system. Installing version 5.3
10/21/11 16:59:41 - Product BURNMANAGERCDB12 was not found on the system. Installing version 1.0
10/21/11 16:59:41 - Product BURNMANAGER12 was not found on the system. Installing version 1.0.0
10/21/11 16:59:41 - Product BCP_TOTALRESTORE_13 was not found on the system. Installing version 1.3.0
10/21/11 16:59:41 - Product BCP_EASYARCHIVE_13 was not found on the system. Installing version 1.3.0
10/21/11 16:59:41 - Product BCP_CORE_131 was not found on the system. Installing version 1.3.1
10/21/11 16:59:41 - Product BASICBURN_0100 was not found on the system. Installing version 1.0.0
10/21/11 16:59:41 - Product ACTIVATION_300 was not found on the system. Installing version 1.0
10/21/11 16:59:41 - No transform specified for product VENUE_22
10/21/11 16:59:41 - No transform specified for product EMC_CONTENT12
10/21/11 16:59:41 - No transform specified for product EMC_120
10/21/11 16:59:41 - Executing setup action: VerifyActions.*.CheckPrompt
10/21/11 16:59:41 - Checking if __MsiPromptForCD mutex is set
10/21/11 16:59:41 - Action VerifyActions.*.CheckPrompt return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.VENUE_22.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.VENUE_22.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.SMARTSOUND_10.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.SMARTSOUND_10.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.ROXIOCENTRAL_50.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.ROXIOCENTRAL_50.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.PS_C12_EXPRESS_10.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.PS_C12_EXPRESS_10.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.EMC_CONTENT12.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.EMC_CONTENT12.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.EMC_120.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.EMC_120.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.DIRECTX_NOV07.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.DIRECTX_NOV07.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CPDECODERPACK_432.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.CPDECODERPACK_432.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CINEPLAYER_53.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.CINEPLAYER_53.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CINEMANOW_19.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.CINEMANOW_19.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BURNMANAGERCDB12.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BURNMANAGERCDB12.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BURNMANAGER12.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BURNMANAGER12.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_TOTALRESTORE_13.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BCP_TOTALRESTORE_13.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_EASYARCHIVE_13.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BCP_EASYARCHIVE_13.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_CORE_131.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BCP_CORE_131.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BASICBURN_0100.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.BASICBURN_0100.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.ACTIVATION_300.MSICorrectVersion
10/21/11 16:59:41 - Checking if the Windows Installer is the correct version
10/21/11 16:59:41 - Action VerifyActions.ACTIVATION_300.MSICorrectVersion return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.VENUE_22.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.VENUE_22.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.SMARTSOUND_10.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.SMARTSOUND_10.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.ROXIOCENTRAL_50.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.ROXIOCENTRAL_50.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.PS_C12_EXPRESS_10.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.PS_C12_EXPRESS_10.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.EMC_CONTENT12.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.EMC_CONTENT12.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.EMC_120.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.EMC_120.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.DIRECTX_NOV07.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.DIRECTX_NOV07.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CPDECODERPACK_432.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.CPDECODERPACK_432.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CINEPLAYER_53.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.CINEPLAYER_53.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.CINEMANOW_19.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.CINEMANOW_19.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BURNMANAGERCDB12.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BURNMANAGERCDB12.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BURNMANAGER12.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BURNMANAGER12.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_TOTALRESTORE_13.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BCP_TOTALRESTORE_13.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_EASYARCHIVE_13.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BCP_EASYARCHIVE_13.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BCP_CORE_131.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BCP_CORE_131.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.BASICBURN_0100.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.BASICBURN_0100.IsQualified return code: 0
10/21/11 16:59:41 - Executing setup action: VerifyActions.ACTIVATION_300.IsQualified
10/21/11 16:59:41 - Checking if platform qualifies for installation
10/21/11 16:59:41 - Action VerifyActions.ACTIVATION_300.IsQualified return code: 0
10/21/11 16:59:41 - Creating item removal data
10/21/11 16:59:41 - Finished creating item removal data; count=0
10/21/11 17:00:06 - Checking validity of key ''
10/21/11 17:00:06 - Validation completed successfully
10/21/11 17:00:12 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto
10/21/11 17:00:12 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.VENUE_22.Auto
10/21/11 17:00:12 - Action PreviousVersions.VENUE_22.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.SMARTSOUND_10.SKIP
10/21/11 17:00:12 - Action IncompatibleApplications.SMARTSOUND_10.SKIP return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.ROXIOCENTRAL_50.Auto
10/21/11 17:00:12 - Action PreviousVersions.ROXIOCENTRAL_50.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.EMC_CONTENT12.Auto
10/21/11 17:00:12 - Action PreviousVersions.EMC_CONTENT12.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.EMC_120.DX90
10/21/11 17:00:12 - Action PreviousVersions.EMC_120.DX90 return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.EMC_120.EMC70
10/21/11 17:00:12 - Action PreviousVersions.EMC_120.EMC70 return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.EMC_120.Auto
10/21/11 17:00:12 - Action PreviousVersions.EMC_120.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351
10/21/11 17:00:12 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.DIRECTX_NOV07.SKIP
10/21/11 17:00:12 - Action IncompatibleApplications.DIRECTX_NOV07.SKIP return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.DIRECTX_NOV07.Auto
10/21/11 17:00:12 - Action PreviousVersions.DIRECTX_NOV07.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.CPDECODERPACK_432.Auto
10/21/11 17:00:12 - Action PreviousVersions.CPDECODERPACK_432.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.CINEPLAYER_53.CP30
10/21/11 17:00:12 - Action IncompatibleApplications.CINEPLAYER_53.CP30 return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.CINEPLAYER_53.CP3x
10/21/11 17:00:12 - Action IncompatibleApplications.CINEPLAYER_53.CP3x return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.CINEPLAYER_53.SDMX
10/21/11 17:00:12 - Action IncompatibleApplications.CINEPLAYER_53.SDMX return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.CINEPLAYER_53.CP5X
10/21/11 17:00:12 - Action IncompatibleApplications.CINEPLAYER_53.CP5X return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.CINEPLAYER_53.Auto
10/21/11 17:00:12 - Action PreviousVersions.CINEPLAYER_53.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BURNMANAGERCDB12.Auto
10/21/11 17:00:12 - Action PreviousVersions.BURNMANAGERCDB12.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BURNMANAGER12.Auto
10/21/11 17:00:12 - Action PreviousVersions.BURNMANAGER12.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BCP_TOTALRESTORE_13.Auto
10/21/11 17:00:12 - Action PreviousVersions.BCP_TOTALRESTORE_13.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: IncompatibleApplications.BCP_EASYARCHIVE_13.EASYA33
10/21/11 17:00:12 - Action IncompatibleApplications.BCP_EASYARCHIVE_13.EASYA33 return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BCP_EASYARCHIVE_13.Auto
10/21/11 17:00:12 - Action PreviousVersions.BCP_EASYARCHIVE_13.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BCP_CORE_131.Auto
10/21/11 17:00:12 - Action PreviousVersions.BCP_CORE_131.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.BASICBURN_0100.Auto
10/21/11 17:00:12 - Action PreviousVersions.BASICBURN_0100.Auto return code: 0
10/21/11 17:00:12 - Executing setup action: PreviousVersions.ACTIVATION_300.Auto
10/21/11 17:00:12 - Action PreviousVersions.ACTIVATION_300.Auto return code: 0
10/21/11 17:00:12 - Updating install progress: 0 / 30, Gathering required information...
10/21/11 17:00:12 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 0 / 30, Installing Roxio Video Capture USB
10/21/11 17:00:12 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 return code: 0
10/21/11 17:00:12 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 is Sync
10/21/11 17:00:12 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 1 / 30, Installing Roxio Video Capture USB
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x86 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 1 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x86
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x86 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x86 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x86 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 2 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x64 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 2 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x64
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x64 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x64 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB949939_x64 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 3 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x86 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 3 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x86
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x86 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x86 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x86 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 4 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x64 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 4 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x64
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x64 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x64 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB938371_x64 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 5 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x86 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 5 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x86
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x86 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x86 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x86 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 6 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x64 has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 6 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x64
10/21/11 17:00:12 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false
10/21/11 17:00:12 - Condition for install action not satisfied; skipping
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x64 return code: 0
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x64 is Sync
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.KB937287_x64 has SyncHandle equal NULL.
10/21/11 17:00:12 - Updating install progress: 7 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has no product code, no reference counting will be done.
10/21/11 17:00:12 - Updating install progress: 7 / 30, Installing Microsoft .Net v3.5 SP1
10/21/11 17:00:12 - Executing setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL
10/21/11 17:00:13 - RunCommand returned: "0"
10/21/11 17:00:13 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL return code: 0
10/21/11 17:00:13 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL is Sync
10/21/11 17:00:13 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has SyncHandle not equal NULL.
10/21/11 17:00:33 - Updating install progress: 8 / 30, (null)
10/21/11 17:00:33 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL failed with exit code 5100.
10/21/11 17:00:33 - Installation failed with error code 5100
10/21/11 17:00:33 - Rolling back installation
10/21/11 17:00:33 - Caught cancelation exception while running install actions
10/21/11 17:00:33 - Updating install progress: 8 / 30, Preparing to roll back...
10/21/11 17:00:33 - Updating rollback progress: 8 / 30, Preparing to roll back...
10/21/11 17:00:33 - Updating rollback progress: 8 / 30, Rolling back Microsoft .Net v3.5 SP1
10/21/11 17:00:33 - Rolling back setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL
10/21/11 17:00:33 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has nothing to roll back
10/21/11 17:00:33 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL rollback return code: 0
10/21/11 17:00:33 - Updating rollback progress: 7 / 30, Rolling back Microsoft .Net v3.5 SP1
10/21/11 17:00:33 - Setting the finish event for the setup UI
10/21/11 17:00:33 - Caught finish event in progress page thread
10/21/11 17:00:33 - Executing CProgressPage::OnWizardNext()
10/21/11 17:00:33 - Executing CProgressPage::OnWizardNext()
10/21/11 17:00:37 - Setup UI finished successfully
10/21/11 17:00:37 - Worker exiting with status code: 00000000, ResultCode = 0
10/21/11 17:00:37 - Removing temporary reboot files in Cleanup
10/21/11 17:00:37 - Resetting file attributes for "C:\Users\john\AppData\Local\Temp\VIES2AB8\SETUP.DCF" from 0x00002021 to 0x00002020
10/21/11 17:00:37 - Resetting file attributes for "C:\Users\john\AppData\Local\Temp\VIES2AB8\setup.exe" from 0x00002021 to 0x00002020
10/21/11 17:00:37 - Setting finish event...
10/21/11 17:00:37 - Sending WM_ENDSETUPDIALOG message...
10/21/11 17:00:37 - UI Received WM_ENDSETUPDIALOG message
10/21/11 17:00:38 - Ending setup dialog on WM_ENDSETUPDIALOG message



what am I doing wrong?? help!!

[Sonic Boom]

Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL failed with exit code 5100.

There was an error installing .NET 3.5 SP1
Try downloading it from here and retrying your installation
http://www.microsoft...s.aspx?id=25150