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Launch Your Browser Message

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I cannot download a web video with Roxio 2012 copy and convert. I even tried the video posted on Youtube from Roxio. I have a screen that says Launch your browser to start viewing and downloading video and nothing at all happens. All software is up to date.

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I cannot download a web video with Roxio 2012 copy and convert. I even tried the video posted on Youtube from Roxio. I have a screen that says Launch your browser to start viewing and downloading video and nothing at all happens. All software is up to date.

 

 

# Telephone Support: Free for Creator 2012 customers during normal business hours* at 877-793-7471 (North America only).

 

http://www.roxio.com/enu/support/c2012/contact.html

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