1 reply to this topic

[L Strobel]

I have a hp media center pc m8200n that came with Roxio 9 installed. Ever since last year sometime it started having issues with not being able to update or some such thing. Couldn't find a .msi file. I found that if I clicked cancel several times it would go ahead and go to the program and I could use it, as is. The other day I decided to try to take care of whatever the problem was. The advice I found in several places including here was to us Recovery Manager and reinstall. The first thing I was instructed to do was delete the program. Which I did. After it said it had installed the program I rebooted as instructed. No Roxio Creator. I had also deleted MyDVD so I tried reinstalling it. It worked. Tried Roxio Creator again. No luck.

Anybody know what I need to do?

[ogdens]

L Strobel, on 01 November 2011 - 02:54 PM, said:

I have a hp media center pc m8200n that came with Roxio 9 installed. Ever since last year sometime it started having issues with not being able to update or some such thing. Couldn't find a .msi file. I found that if I clicked cancel several times it would go ahead and go to the program and I could use it, as is. The other day I decided to try to take care of whatever the problem was. The advice I found in several places including here was to us Recovery Manager and reinstall. The first thing I was instructed to do was delete the program. Which I did. After it said it had installed the program I rebooted as instructed. No Roxio Creator. I had also deleted MyDVD so I tried reinstalling it. It worked. Tried Roxio Creator again. No luck.

Anybody know what I need to do?

You could try this   http://kb.roxio.com/...00127CR&PARAMS=

The above is for the full retail version (you have HP's OEM version), it might work for your OEM version.

Edited by ogdens, 01 November 2011 - 03:14 PM.