Jump to content
NFF314

Version 6 Does Not See My Drives

Recommended Posts

Hi I just reloaded version 6 and attempted to create a disk of data and the roxio does not see my drives, When going to my computer they are listed. What can I do to resolve this . I do not want to upgrade to another Roxio version... Any help would be apprecaited. Thank you!

Share this post


Link to post
Share on other sites

Hi I just reloaded version 6 and attempted to create a disk of data and the roxio does not see my drives, When going to my computer they are listed. What can I do to resolve this . I do not want to upgrade to another Roxio version... Any help would be apprecaited. Thank you!

 

 

 

Try this....

http://images.roxio.com/en/support/pxengine3_00_58a.zip

 

Edited by ogdens

Share this post


Link to post
Share on other sites

I did load it and saw one of the two drives that I have installed and now it see's only one drive and when I put in a blank CD, I get a message to put in a blank cd, although there is no in there. Can you still help?

 

 

Were both drives working before you re-installed the Roxio software?.

 

Also, does Windows see the drive that the Roxio doesn't?.

Share this post


Link to post
Share on other sites

Were both drives working before you re-installed the Roxio software?.

 

Also, does Windows see the drive that the Roxio doesn't?.

Both drives were working prior to the install of Roxio and windows only shows the one drive now. any suggestions? Do you want me to call you to discuss?

Share this post


Link to post
Share on other sites
I just reloaded version 6

 

On what operating system and service packs?

 

Version of Internet Explorer and Windows Media Player?

Share this post


Link to post
Share on other sites

On what operating system and service packs?

 

Version of Internet Explorer and Windows Media Player?

Thank you, I am using Internet Explorer 8, Windows Xp Service Pack 3

Share this post


Link to post
Share on other sites

Thank you, I am using Internet Explorer 8, Windows Xp Service Pack 3

 

 

Did it work before with IE 8? Newer versions of IE have caused Roxio Applications to break same same newer versions of Windows Media Player.

 

Did you have a the Creator6 updates saved on your PC/backup? Or did you just install from the disc?

If so what version # are you? Problem is Roxio isn't hosting/supporting them where they should be!

 

Do you have Basic or Platinum?

 

 

Easy CD & DVD Creator 6 Platinum

Engine Update (Required)

Updates Easy CD & DVD Creator's Burning (Recording) Engine, which is used by all components of the Creator Suite.

 

Locate and install the Engine update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Creator Classic Update

Updates the Creator Classic and Disc Copier components of Easy CD & DVD Creator 6 Platinum

 

Locate and install the Creator Classic update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

DVD Builder Update

Updates DVD Builder in Easy CD & DVD Creator 6 Platinum

 

Locate and install the DVD Builder update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Drag-to-Disc Update

Updates the Drag-to-Disc components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Drag-to-Disc update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Label Creator Update

Updates the Label Creator components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Label Creator update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

AudioCentral Update

Updates the Audio Central components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Audio Central update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

PhotoSuite Update

This Update is PhotoSuite Version Specific, you will need to find the version of PhotoSuite installed on your system before selecting the update.

 

To find the version of PhotoSuite that you have installed first open PhotoSuite and then Go To "Help" and then to "About Roxio PhotoSuite", once the About box opens you will find the version at the bottom center.

 

If you have version 5.1.2529.0 or higher this update is not needed.

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1366.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1419.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

 

Drive Update

This update is not needed unless Easy CD & DVD Creator 6 or one of its components does not recognize your CD or DVD Burner.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

 

Download

 

 

post-97-011595300 1320958982.jpg

Edited by cdanteek

Share this post


Link to post
Share on other sites

Support > Easy CD & DVD Creator 6.x > Software Updates

Easy CD & DVD Creator 6 Platinum

 

http://www.roxio.com.es/enu/support/ecddvdc/software_updatesv6_plat.html#

 

You better save them this time!

 

 

Easy CD & DVD Creator 6 Platinum

Engine Update (Required)

Updates Easy CD & DVD Creator's Burning (Recording) Engine, which is used by all components of the Creator Suite.

 

Locate and install the Engine update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Creator Classic Update

Updates the Creator Classic and Disc Copier components of Easy CD & DVD Creator 6 Platinum

 

Locate and install the Creator Classic update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

DVD Builder Update

Updates DVD Builder in Easy CD & DVD Creator 6 Platinum

 

Locate and install the DVD Builder update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Drag-to-Disc Update

Updates the Drag-to-Disc components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Drag-to-Disc update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

Label Creator Update

Updates the Label Creator components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Label Creator update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

AudioCentral Update

Updates the Audio Central components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Audio Central update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

 

PhotoSuite Update

This Update is PhotoSuite Version Specific, you will need to find the version of PhotoSuite installed on your system before selecting the update.

 

To find the version of PhotoSuite that you have installed first open PhotoSuite and then Go To "Help" and then to "About Roxio PhotoSuite", once the About box opens you will find the version at the bottom center.

 

If you have version 5.1.2529.0 or higher this update is not needed.

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1366.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1419.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

 

Drive Update

This update is not needed unless Easy CD & DVD Creator 6 or one of its components does not recognize your CD or DVD Burner.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

 

Download

Share this post


Link to post
Share on other sites

You did not get back with any answers to the questions that you were asked in post # 9.

 

Have you tried to use the internal burning capabilities of XP to see if the burners work ok?

Share this post


Link to post
Share on other sites

You did not get back with any answers to the questions that you were asked in post # 9.

 

Have you tried to use the internal burning capabilities of XP to see if the burners work ok?

yes, sorry, the CD burners do work without Roxio, I am using version 6 and deinstalled again. Maybe the best way is to start another install this will be the fifth. I am not a novice to using a Pc but this one has me stumped. There is no one at Roxio to offer live support, by any chance can you?

 

Thank you!

Share this post


Link to post
Share on other sites

yes, sorry, the CD burners do work without Roxio, I am using version 6 and deinstalled again. Maybe the best way is to start another install this will be the fifth. I am not a novice to using a Pc but this one has me stumped. There is no one at Roxio to offer live support, by any chance can you?

 

Thank you!

 

Obviously installing and uninstalling aren't getting you anywhere.

 

Have you downloaded the updates and applied them in the correct order with the links I provided?

 

Your version 6 came out eight years ago and Roxio says they don't support it anymore.

 

The techs on the support phones have probably never used or worked with this old software!

 

Your best bet is to slow down and read the post's in this thread. Then answer every question asked.

Share this post


Link to post
Share on other sites

yes, sorry, the CD burners do work without Roxio, I am using version 6 and deinstalled again. Maybe the best way is to start another install this will be the fifth. I am not a novice to using a Pc but this one has me stumped. There is no one at Roxio to offer live support, by any chance can you?

 

Thank you!

 

 

You still did not answer the questions in post #9.........we are trying to help you, but for some reason you refise to answer our questions.

Share this post


Link to post
Share on other sites

You still did not answer the questions in post #9.........we are trying to help you, but for some reason you refise to answer our questions.

Did it work before with IE 8? Newer versions of IE have caused Roxio Applications to break same same newer versions of Windows Media Player. > Yes, it did work with IE 8

 

Did you have a the Creator6 updates saved on your PC/backup? Or did you just install from the disc? > Installed from the disk

If so what version # are you? Version 6 Platinum Edition Problem is Roxio isn't hosting/supporting them where they should be!

 

Do you have Basic or Platinum? Version 6 Platinum Edition

Share this post


Link to post
Share on other sites

Did it work before with IE 8? Newer versions of IE have caused Roxio Applications to break same same newer versions of Windows Media Player. > Yes, it did work with IE 8

 

Did you have a the Creator6 updates saved on your PC/backup? Or did you just install from the disc? > Installed from the disk

If so what version # are you? Version 6 Platinum Edition Problem is Roxio isn't hosting/supporting them where they should be!

 

Do you have Basic or Platinum? Version 6 Platinum Edition

 

 

Then why haven't you clicked on the blue link in post #10 that takes you to the updates?

 

There is a drive update for missing drives but has to be installed after the engine update.

 

You haven't followed anyone's suggestion in this thread yet so I'm doubtful you will this time! :unsure:

 

 

Support > Easy CD & DVD Creator 6.x > Software Updates

Easy CD & DVD Creator 6 Platinum

Engine Update (Required)

 

Updates Easy CD & DVD Creator's Burning (Recording) Engine, which is used by all components of the Creator Suite.

 

Locate and install the Engine update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

Creator Classic Update

 

Updates the Creator Classic and Disc Copier components of Easy CD & DVD Creator 6 Platinum

 

Locate and install the Creator Classic update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

DVD Builder Update

 

Updates DVD Builder in Easy CD & DVD Creator 6 Platinum

 

Locate and install the DVD Builder update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

Drag-to-Disc Update

 

Updates the Drag-to-Disc components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Drag-to-Disc update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

Label Creator Update

 

Updates the Label Creator components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Label Creator update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

AudioCentral Update

 

Updates the Audio Central components of Easy CD & DVD Creator 6.0.x.x

 

Locate and install the Audio Central update by double clicking it. After installing this update, please reboot your system.

 

For more information on fixes included click here .

 

Download

PhotoSuite Update

 

This Update is PhotoSuite Version Specific, you will need to find the version of PhotoSuite installed on your system before selecting the update.

 

To find the version of PhotoSuite that you have installed first open PhotoSuite and then Go To "Help" and then to "About Roxio PhotoSuite", once the About box opens you will find the version at the bottom center.

 

If you have version 5.1.2529.0 or higher this update is not needed.

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1366.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

 

Updates the PhotoSuite components of Easy CD & DVD Creator 6 PhotoSuite version 5.0.1419.0 only.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

(This update will take 5 to 20 minutes to install, there is no progress bar, so you should not interrupt it.)

 

Download

Drive Update

 

This update is not needed unless Easy CD & DVD Creator 6 or one of its components does not recognize your CD or DVD Burner.

 

Note: The latest Easy CD & DVD Creator Engine update should have already been installed.

 

Download

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×