6 replies to this topic

[uskpop]

Hi,
I have a .mov file using Canon ELPH 300 HS (1080p) to record. I can play that video file with excellent picture and sound on Windows Vista. But if I use it to convert 2d to 3d using Edit Video Advance, the sound play for a little and the rest of the video file has no sound. For instance: a 20 seconds .mov file that plays fine by itself from beginning to the end but after convert to 3d, the sound stops at 13 seconds and the last 7 seconds is silent. For the .mov clip 1 min 43 seconds, the sound stops at 35 seconds and the rest is silent. The picture video is fine all the way to the end. No matter what output I select, the problem is still the same.
I'm using Creator 2012 Pro.
Please advice. Thanks.

[Jim_Hardin]

...   anything else going on at that point?

Any split, transition, special effect, etc.?

Also, since it is a short clip I'd like you to try 2 things.

First is to load it into VideoWave as a 2D and do an Export As. Pick any mpeg of equal quality. Then use that new file as your 3D source

Second, can you make up a short test file you could post on a hosting site, so we can try it out. Of course make sure it is one where the Audio fails

A good site to use is this one - UpForDown

[uskpop]

Jim_Hardin, on 19 November 2011 - 03:36 AM, said:

...   anything else going on at that point?

Any split, transition, special effect, etc.?

Also, since it is a short clip I'd like you to try 2 things.

First is to load it into VideoWave as a 2D and do an Export As. Pick any mpeg of equal quality. Then use that new file as your 3D source

Second, can you make up a short test file you could post on a hosting site, so we can try it out. Of course make sure it is one where the Audio fails

A good site to use is this one - UpForDown

Hi Jim_Hardin,

I didn't use any split, transition or special effect at all on the clip.  Basically, I add a video file, click on Output and Export As.

Here is the problem I just realized from the VideoWave. I have 15 video clips (.mov) recorded from the Canon camera. The shortest is about 20 seconds and the longest is about 5 min 31 sec. I tested all of them by playing those clips normally from my desktop and they all work fine from beginning to the end (video and sound).

Now from the Roxio Creator Pro, I click on Video/Movies -> Edit Video - Advanced (Roxio VideoWave) -> Add Photo/Video -> I choose one of my video clip (.mov) -> then I click on Play button without adding any transition or special effect, the sound of the video clip stop a little pass 1/2 but the video still plays until the end. In other words, the .mov clip already has problem right after I add it in VideoWave, before I even do anything else. All other .mov video clips have the same problem. The sound doesn't play all the way to the end.

I have problem uploading at the website you recommended. So I upload a short video clip MVI_0054.MOV (76.53MB) to mediafire.com The download link is:
http://www.mediafire...hb5jjhd4ahn6cn9

Thanks for your help

[Jim_Hardin]

Well that was a futile exercise   

I was playing with it for a couple of hours and got mostly nowhere!

The file is as you say, missing Audio when used in 2012 VideoWave:

 1 2012 VW.jpg   235.98K   0 downloads

I spent most of my time looking for a 'simple' fix that you can apply but the best I can come up with, for now, is to use a 3rd Party converter such as, Any Video Converter, HERE.

Convert the offending files to anything else and use the converted files. That is the best I can come up with at the moment...

In order to document this when I pass it along to Roxio, can you provide me with the make & model of the camera it came from? (Doh! it was right there in your first post!) That would be very helpful

Edited by Jim_Hardin, 20 November 2011 - 05:33 AM.

[Jim_Hardin]

I have passed this along to Roxio and also did a few more tests...

One 'solution' I fell over was to use the DivX Converter which is bundled with Creator 2012:

 DivX Sol 1.jpg   72.48K   0 downloads

The MKV output file it makes has the Audio intact and is accepted by VideoWave

They seem to be a pretty close match, but be sure and try some originals and converted ones side by side in a test movie and make sure they are acceptable to you.

(some people swear by DivX but when a file is 1/4 of the original size, I get suspicious   - never believed in the Something for Nothing theroy   )

 DivX Sol 2.jpg   115.6K   0 downloads

At least with the DivX Converter, you can add all of your files and convert them as a batch! There is an option to Combine which might be handy as well, otherwise it will produce seperate clips

[uskpop]

Thanks Jim_Hardin so much for your help.
There are a lot to absorb right now, LOL. I'll try to work on it. Will post another reply if I'm success. Crossing my fingers

[Jim_Hardin]

OK!

Keep us up to date of your progress, we all learn from each other