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Easy Cd &dvd Burning


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#1 1223greg

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Posted 21 November 2011 - 03:02 PM

I bought this program. It will not install! When it asks for the product key, i type in the cd key. correct? Then it keeps saying product is not activated. I took the first one back to walmart. They couldn't figure it out. So they told me to get another one. same issue!. There tech support was very little help. I bought a gateway computer, laptop. brand new! Windows 7. Can anyone help me?

#2 gi7omy

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Posted 21 November 2011 - 08:31 PM

The key should be on a sticky label on the sleeve - make sure that's it and not the TSID (different kettle of red herrings)

Also, make sure you don't confuse a capital o with 0 or a L for a 1.

There were some versions released that accidentally had the wrong key. If it still fails, check this post

http://forums.suppor...ey-doesnt-work/
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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