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Cannot Uninstall Creator Version 2010

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Help, I'm trying to uninstall my Creator 2010 on my system, Windows XP. I have tried to use the original CD that came with the program to use the uninstall feature, but as it loads, I get an error code: 04C7. What is that? Then I tried to use Windows Control panel/""Add or Remove Programs" and I still come up with the error code: 04C7. What does this mean? I just want to uninstall and reinstall this program. It looks as though there is some corrupted files within Roxio and I thought that removing the program and reinstalling it will solve my problem. Now I'm completely frustrated as I cannot use the program at all, and also can't get any support because I'm told that this program is too old? (What? only a little over a year old?) Please inform me what this error code means and how do I take care of this problem?

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Help, I'm trying to uninstall my Creator 2010 on my system, Windows XP. I have tried to use the original CD that came with the program to use the uninstall feature, but as it loads, I get an error code: 04C7. What is that? Then I tried to use Windows Control panel/""Add or Remove Programs" and I still come up with the error code: 04C7. What does this mean? I just want to uninstall and reinstall this program. It looks as though there is some corrupted files within Roxio and I thought that removing the program and reinstalling it will solve my problem. Now I'm completely frustrated as I cannot use the program at all, and also can't get any support because I'm told that this program is too old? (What? only a little over a year old?) Please inform me what this error code means and how do I take care of this problem?

 

Please read this thread.

 

Also did you try the first post in this forum?

 

BTW, C2010 is over 2 years old

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Try this. We created this to deal with more problematic install/uninstall situations.

 

1. Copy install files from disk to a folder on hard drive

2. Download and extract setup.zip to the folder on hard drive. (replace setup.exe when prompted)

3. Double click CleanSystem.bat

 

 

post-31837-074829200 1322508999.jpg

 

 

post-31837-010903400 1322509006.jpg

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Please read this thread.

 

Also did you try the first post in this forum?

 

BTW, C2010 is over 2 years old

 

Thanks for the update! Yes, I did read the first post in this forum....but it looks as though it doesn't apply to me as I have Windows XP for my operating system.

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Try this. We created this to deal with more problematic install/uninstall situations.

 

1. Copy install files from disk to a folder on hard drive

2. Download and extract setup.zip to the folder on hard drive. (replace setup.exe when prompted)

3. Double click CleanSystem.bat

 

 

post-31837-074829200 1322508999.jpg

 

 

post-31837-010903400 1322509006.jpg

 

Thanks so very much, I will try this solution and let you know if it works for me.

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