I have a Dell Optiplex 990 with Roxio Creator Starter. It has been uninstalled by us (IT) since the user will not be using the burner. However, the user needs it now and we reinstalled it with the Backup Disc that came with the PC. Now the user gets stuck on the Product Registration screen with the error "No Internet Connection". The user is able to get on the internet just fine. Attached is a screen shot of the message and to show the PC can go on the internet. The program has been uninstalled/reinstalled a few times on the local administrator account. Also, once on the Product Registration screen the Cancel button does not work. To exit the screen, you have to go to task manager and end the Roxio program.
I have a Dell Optiplex 990 with Roxio Creator Starter. It has been uninstalled by us (IT) since the user will not be using the burner. However, the user needs it now and we reinstalled it with the Backup Disc that came with the PC. Now the user gets stuck on the Product Registration screen with the error "No Internet Connection". The user is able to get on the internet just fine. Attached is a screen shot of the message and to show the PC can go on the internet. The program has been uninstalled/reinstalled a few times on the local administrator account. Also, once on the Product Registration screen the Cancel button does not work. To exit the screen, you have to go to task manager and end the Roxio program.
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