20 replies to this topic

[Amyjane7]

I keep getting the message "Video Capturing Failed, Recording stopped because the configuration of media sources and destinations changed. Try to change the destination folder in the Preferences window."  when I stop recording.  Nothing gets saved, but I don't get this message until I've actually stopped the recording (so theres no way for me to tell if its going to work before I start).  I've tried different VHS tapes and have only been successful at capturing a 1 minute recording.  I did change the destination folder to one directly on the hard drive after I got this error the first time.  Any other ideas?  

I just installed and updated the software today.  I'm now running Version 2.0.1 (131).

[tsantee]

Are you sure this is the Mac version? The latest update on Roxio's site is 1.0.5. I also am pretty sure the Mac version doesn't allow choosing a different location for the scratch recording.

[Dave Hidlebaugh]

I'm having the same issue.  I can only record about 10 minutes worth of video with the "Easy VHS to DVD for Mac program I purchased yesterday.  I have a macbook ruining Mac OS X Lion 10.7.2.  If I try recording more I get this error message when I stop the recording, "OSStatus error -49 Try to change the destination folder in the preference window."  Any suggestions?

[ppatel19]

Dave Hidlebaugh, on 28 December 2011 - 06:01 AM, said:

I'm having the same issue.  I can only record about 10 minutes worth of video with the "Easy VHS to DVD for Mac program I purchased yesterday.  I have a macbook ruining Mac OS X Lion 10.7.2.  If I try recording more I get this error message when I stop the recording, "OSStatus error -49 Try to change the destination folder in the preference window."  Any suggestions?

Purchase 1-8-12.  Same issue for me .  I have success with 1.5 minutes of recording, but can not record for 40 minutes, 60 or 90 withouth having this same write error.
What bothers me more is knowing that it is recorded as a temp file somewhere outside the Roxio Video directory.  I know this due to the fact I have less hard drive space.
How can this issue be resolved?

[DaveMa]

Same issue using software version 2.0.1 (134).

MacOS 10.7.3 8G RAM.

OSStatus error -49 when I stop the recording.

This occurs with a video just under 60 minutes in length.

[tsantee]

DaveMa, on 14 February 2012 - 01:13 PM, said:

Same issue using software version 2.0.1 (134).

MacOS 10.7.3 8G RAM.

OSStatus error -49 when I stop the recording.

This occurs with a video just under 60 minutes in length.

I've only done a couple short tests with version 2.0.1 and haven't seen this error. It might happen for me, too, with longer captures. You can download the version 1.0.3 from Roxio's Software Updates page and use that instead. The difference is that you'll get an MPEG 2 video using version 1.0.3 rather than either Apple Intermediate Codec or h.264 MPEG-4 video using version 2.0.1. I'll go do a new test with a longer capture this afternoon.

Addendum: I just completed a 60-minute capture with version 2.0.1 without any problem. I'm wondering if it is possible your Mac went to sleep during the capture. Go to the Energy Saver panel in System Preferences to check that computer sleep does not start within the time you plan for video capturing. I'm running 10.7.3 on an older MacBook Pro.

Edited by tsantee, 14 February 2012 - 02:50 PM.

[Soner]

Hi, i bought Roxio VHS to DVD Mac just two weeks ago and i captured almost 10 videos by now, but i have just started to get this error "OSStatus error -49 Try to change the destination folder in the preference window." I have changed the destination folder and reinstalled the software but there is no luck, my macs settings always has been
Computer Sleep - Never
Display Sleep - Never
Put the haddisk to sleep when possible - unticked
any help will be appreciated.

Thanks


Mac OSX
Ver 10.7.4
2ghz i7
Mem 12GB
Roxio VHS to DVD Mac ver 2.0.1 (134)

[Soner]

After fiddling about with the mac and Roxio vhs to dvd software i have come to a conclusion that the mac doesnt allow multiple 10-30gb single files on the machine and that the mac is causing the Roxio software to cause an error, to be honest there is no point recording your vhs with high quality, the files are too big and there seems to be no diffrence in quality between high and medium, i have done almost all my vhs (63 to be precise) and i have not encounted an error. Me being such a paranoid geek, im backing up the vidoes onto an external drive, a cd and to the cloud (bitcasa, check it out).

All i can say is thanks Roxio for this brilliant little device and its simple to use software!

[sjskatvold]

I was having this same problem as well until I changed the video quality to medium instead of high. No more error, but my available hard drive space was also decreased significantly with each video that I tried to import that failed. Where do the temporary files go so that I can erase them and regain that space?

[tsantee]

sjskatvold, on 11 August 2012 - 07:20 PM, said:

I was having this same problem as well until I changed the video quality to medium instead of high. No more error, but my available hard drive space was also decreased significantly with each video that I tried to import that failed. Where do the temporary files go so that I can erase them and regain that space?

I've read other posts describing the problem of lost hard drive space. The capture application doesn't write temporary files as far as I know. Maybe the space can be recovered by running the First Aid in Disk Utility or running Disk Warrior.

[sjskatvold]

I tried the first aid in disk utility but it says that the disk doesn't need to be repaired. I'm new to the Mac computers so I am not great at navigating system files so I don't know where to look to see if there are unfinished files lurking out there somewhere?

[tsantee]

sjskatvold, on 12 August 2012 - 06:03 AM, said:

I tried the first aid in disk utility but it says that the disk doesn't need to be repaired. I'm new to the Mac computers so I am not great at navigating system files so I don't know where to look to see if there are unfinished files lurking out there somewhere?

What I see is Roxio Video Capture writes the video to the Roxio Video Capture folder in the Movies folder. If that folder is empty then I don't know what is taking up the hard drive space.

[Vince Laxton]

Started running into both the problems discussed here, disk space going away with no files that I can find.  When I delete from imovie to save space, no additional Gig's return to the hard drive.  Now I'm also having these error messages and I am unable to save video captures.  Running on OSX 7

[Si405]

Just switched to the Mac version and am having the same issue. Did anyone figure out where the phantom files are that are taking up the disk space?

[Ellsworth Dynamic]

Si405, on 20 October 2012 - 01:52 PM, said:

Just switched to the Mac version and am having the same issue. Did anyone figure out where the phantom files are that are taking up the disk space?

I have run into the same exact problems that have been listed on this thread.
-I can only digitize about 15 minutes of video at a time; anything longer results in an error -49.
-After the failed transfer, I am missing a significant amount of drive space (even though the transfer was a fail).

I can live with digitizing my video in 15 minute chunks, but what I cannot live with is the missing 15-20 GB of space that this issue has already caused me.

So, I am asking the same question as Si405.  Does anyone know where these phantom files go that Roxio Video Capture seems to have created?

Has anybody had any luck figuring this out?

Thanks!

[Danny_Ran]

I just purchased easy VHS to DVD for MAC version 2.0.1 (135) and have experienced the same problem on a MacBook Pro (late 2011). i was able to save the file by switching to "medium" quality; however, the software appears to consume disk space with each failure.

[tsantee]

My only guess on how to restore the lost hard drive space is the run DiskWarrior if you have it. It might work to run the first aid in Disk Utility. I'm presuming that shutting down, waiting a short time and restarting doesn't fix the issue.

[Tony Hartman]

I had the same problem. The temp files are in there. Get Omni Disc Sweeper for free. I found them easily that way and deleted them and instantaneously got back around 30GB. Be very careful of course what you delete.

[FRN72]

Run into the same problems mentioned here. The solution appear to be record in medium or low quality. The hard disc space lost after failure to process the video was recuperated by rebooting the computer. At least that's what happen to my Mac. I was not impressed with the thought of phantom files taking tons of space. I also wish that Roxio would've added all the features that the PC version has. Major failure on that.

[Dee Kerrhoff]

I have different question. Did the VHS transfer fine and burned DVD via macbook pro.Computer is brand new MacBook Pro. Mountain lion. Could see disk drive where I burned the home movie and plays back fine. However gave the DVD to my son who has a PC and only gets sound but no video. His PC is about five years old. BTW, the DVD does not play on a DVD player either on TV. Novice at this and need advice.