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Consistent Failures When Burning Dvds


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#1 RowanB

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Posted 30 November 2011 - 09:49 AM

Hi - I'm trying to use Creator Basic 9 to back up some large directories to DVD. It consistently gets what appears to be about 80% of the way through (based on the different colour of the disk when it's been written to) then fails with an error. The error doesn't seem to have any useful information attached to it - it just says please insert a new blank disk and try again.

This is a large directory tree of about 4.1GB. It has some files and directories whose names begin with dot in it (.htaccess .svn etc.). When I compared the files that had been written to the disk with the source directory it appeared that files and directories starting with dot had not been written.

So then I created a zip file of the whole directory tree, and tried backing this up (a single file of about 3.9GB). This seemed to stop with the same error in about the same place. This surely can't be to do with the dots?

I suspect it's not a Roxio problem, because Nero stops with a similar error in a similar place. But I can't get to the bottom of it, and until I can I can't create any more space on my hard drive which is nearly full.

Can you suggest what may be causing the problem, or waht I can try next?

I'm running on an HP Compaq 6710b notebook with Windows 7 Pro.

Thanks - Rowan

#2 cdanteek

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Posted 30 November 2011 - 09:55 AM

Quote

Creator Basic 9

Came free with that windows 7 PC?

Quote

I'm running on an HP Compaq 6710b notebook with Windows 7 Pro.

As far as I know the Retail Easy Media Creator 9 is not compatible with Windows 7 and flavor.

Edited by cdanteek, 30 November 2011 - 09:55 AM.

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 RowanB

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Posted 30 November 2011 - 10:36 AM

View Postcdanteek, on 30 November 2011 - 09:55 AM, said:

Came free with that windows 7 PC?
Yes, it did, although I can't remember now whether the PC originally came with W7, or with Vista.

Quote

As far as I know the Retail Easy Media Creator 9 is not compatible with Windows 7 and flavor.
Could that cause the symptoms I'm seeing? It's not completely dead. It will write smaller disks successfully.

If this is the case, is there a free version of Roxio that will work with W7?

If not, can you suggest some other free CD/DVD burning program? I don't need a lot of fancy features - just the ability to burn whole DVDs reliably...

Thanks - Rowan

#4 cdanteek

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Posted 30 November 2011 - 10:41 AM

Quote

Yes, it did, although I can't remember now whether the PC originally came with W7, or with Vista.

When you remember let us know.
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 RowanB

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Posted 30 November 2011 - 11:04 AM

View Postcdanteek, on 30 November 2011 - 10:41 AM, said:

When you remember let us know.
I don't think I'm going to remember any better than I do now. I think the PC was originally supplied with Vista, and I upgraded a couple of years back.

What difference does it make what the original OS was?

Thanks - Rowan

#6 gi7omy

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Posted 30 November 2011 - 11:59 AM

It makes a difference in that the bundled OEM program was designed to work with the original OS - not with any subsequent upgrades.

Neither Easy Media Creator 9 not Creator 2009 (you never actually said which you had) will work in Windows 7 anyway

Edited by gi7omy, 30 November 2011 - 12:00 PM.

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#7 RowanB

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Posted 30 November 2011 - 03:34 PM

The About box says it's:
Roxio Creator Basic v9
Version: 9.0.116
Build: 901B16Y, HPO

The splash screen says it's Easy Media Creator 9.

Do you mean they specifically wrote code to make sure it wouldn't work if the OS was upgraded? I reckon that's theft - I paid for that software as part of the deal on the PC.

Do you mean version 9 won't work with W7 at all? I know this is not true - I've successfully written lots of CDs with it - it's only these nearly full DVDs that are giving me problems.

If it doesn't work with W7, then I need a replacement. Is there a free version of Roxio that will work with W7? If not, what other free DVD writing tools does anyone recommend?

Thanks - Rowan

#8 cdanteek

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Posted 30 November 2011 - 03:41 PM

View PostRowanB, on 30 November 2011 - 03:34 PM, said:

The About box says it's:
Roxio Creator Basic v9
Version: 9.0.116
Build: 901B16Y, HPO

The splash screen says it's Easy Media Creator 9.

Do you mean they specifically wrote code to make sure it wouldn't work if the OS was upgraded? I reckon that's theft - I paid for that software as part of the deal on the PC.

Do you mean version 9 won't work with W7 at all? I know this is not true - I've successfully written lots of CDs with it - it's only these nearly full DVDs that are giving me problems.

If it doesn't work with W7, then I need a replacement. Is there a free version of Roxio that will work with W7? If not, what other free DVD writing tools does anyone recommend?

Thanks - Rowan

No theft, I know of no one that pays for free software bundled with a new PC or hardware like a DVD Burner. It's cheap cut down teaser software wanting you to buy a retail product.

How can software wrote today be made compatible with future Microsoft Operating Systems?

Some things work others don't or break later.

Sorry...
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#9 sknis

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Posted 01 December 2011 - 04:09 AM

" If not, what other free DVD writing tools does anyone recommend?"

google or cnet.com is your friend !  :rolleyes:  Find something there.  There are no actrual "freebies" from Roxio.

BTW if you ran Microsoft's compatibility utility before you upgraded, it would have told you that the EMC OEM was not compatible.

Edited by sknis, 01 December 2011 - 04:10 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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