23 replies to this topic

[P"Nut]

Error No Permission-Bad Installation


When I try to start any project (Roxio MyDVD 9) I get the following pop up:

Warning The following codec(s) must be activated before using the application: MPEG-2 Click OK to activate, or Cancel to abort.

When I clicked OK I get the following pop up

Error No Permission-Bad Installation OK

I have Windows XP Home Edition Version 2002 Service Pack 3 What do I do???

I have tried installing and reinstalling.  Still nothing
Can anyone HELP

[ogdens]

P"Nut, on 03 December 2011 - 12:48 PM, said:

Error No Permission-Bad Installation


When I try to start any project (Roxio MyDVD 9) I get the following pop up:

Warning The following codec(s) must be activated before using the application: MPEG-2 Click OK to activate, or Cancel to abort.

When I clicked OK I get the following pop up

Error No Permission-Bad Installation OK

I have Windows XP Home Edition Version 2002 Service Pack 3 What do I do???

I have tried installing and reinstalling.  Still nothing
Can anyone HELP

Lets verify what Roxio product you have. You posted in the Creator 2009 forum yet you say you have MyDVD 9 (which is it) look at this site  http://www.roxio.com/enu/upgrade_center/default.html?rTrack=m_pro_upgrade   and see if yours is on there. Then if required we can move this post to the correct forum.

[P"Nut]

In my program this is what I found
Roxio Creator DE
Version: 9.0.117
Build: 901B17S, DL2
Serial Number: xxxxxxxxxxxxxxxxxx
Copyright: Sonic Solutions 2006

The CD says
Roxio By Sonic Solutions
Roxio Creator & MyDVD 9.0 DE

Edited by ogdens, 03 December 2011 - 02:38 PM.

[ogdens]

P"Nut, on 03 December 2011 - 02:24 PM, said:

In my program this is what I found
Roxio Creator DE
Version: 9.0.117
Build: 901B17S, DL2
Serial Number: DZ-2M9X6-F2CNG-0S08G
Copyright: Sonic Solutions 2006

The CD says
Roxio By Sonic Solutions
Roxio Creator & MyDVD 9.0 DE

You have a Dell OEM version ......ALL support for OEM versions come from the supplier of the oem version (in your  case Dell). You could go on the Dell forum and see if any other users have a similar
problem.

PS
I removed your serial number from your original post.

You could try this http://kb.roxio.com/...86CR&PARAMS=  .

The above link is for the FULL retail version of the program (which you don't have) that came out in 2006ish.....you could give it a try as your OEM version is not working anyway.

Edited by ogdens, 03 December 2011 - 04:20 PM.

[P"Nut]

When I try to start any project (Roxio MyDVD 9) I get the following pop up:
Warning The following codec(s) must be activated before using the application:
MPEG-2 Click OK to activate, or Cancel to abort.

When I clicked OK I get the following pop up

Error No Permission-Bad Installation OK

I have Windows XP Home Edition Version 2002 Service Pack 3 What do I do???

[P"Nut]

ogdens, on 03 December 2011 - 02:42 PM, said:

You have a Dell OEM version ......ALL support for OEM versions come from the supplier of the oem version (in your  case Dell). You could go on the Dell forum and see if any other users have a similar
problem.

PS
I removed your serial number from your original post.

You could try this http://kb.roxio.com/...86CR&PARAMS=  .

The above link is for the FULL retail version of the program (which you don't have) that came out in 2006ish.....you could give it a try as your OEM version is not working anyway.

I went to the site. ONLY for completely removing my software  NO other software to donwload
I don' have any other software.  I would really like to get this one working

[gi7omy]

You'll need to contact Dell and ask for an installation disc - they'll probably give you the runaraound and send you back here (their tech support is veryu good at doing that)

Your othger option would be to buy the program on eBay or amazon (amazon actually have EMC10 at $12.49 which is cheaper than EMC9 at $39.25   )

Edited by gi7omy, 03 December 2011 - 08:19 PM.

[sknis]

Daithi, I thnk that is the best solution - buy a more updated version.  Since the OP did not give us any indication of what computer the OP has, perhaps something even newer than EMC 10 should be considered.  It also depends on what the OP wants to do with the program.

I thought that I remembered a old KB article on the activation and Dell computers.  P'Nut  try this (link)

[P"Nut]

I'm not sure I understand.  When I get to the activation prompt or warning need to activate the codec(s) MPEG-2   I keep getting Error No Permission-Bad Installation   Doesn't anybody know what that error means?  Even if I get an upgrade which I really don't want to spend the money since I already have the program. I could still have the same problem.

[sknis]

P"Nut, on 06 December 2011 - 07:07 PM, said:

I'm not sure I understand.  When I get to the activation prompt or warning need to activate the codec(s) MPEG-2   I keep getting Error No Permission-Bad Installation   Doesn't anybody know what that error means?  Even if I get an upgrade which I really don't want to spend the money since I already have the program. I could still have the same problem.

Did you read the Kb article that I linked to in post #8  (blue text)?    

If that doesn't work, you'll have to go to Dell.  We cannot help you here.

[P"Nut]

Yes, I have read the article.  NO help there so I have removed the software with a small problem.  When I try to remove Roxio update it will NOT remove.  Any other brilliant ideas???

[gi7omy]

Use Revo Uninstaller in moderate mode

[P"Nut]

Get rid of old problems create new ones.  Now... when starting up computer pop up to install Sonic Activation Module  but it won't install without a disk which I do not have.

[ogdens]

P"Nut, on 08 December 2011 - 04:43 AM, said:

Get rid of old problems create new ones.  Now... when starting up computer pop up to install Sonic Activation Module  but it won't install without a disk which I do not have.

Try this:

http://support.dell....6&isLegacy=true

If that does not work do a search on "dell sonic activation module"

[P"Nut]

Got one thing fixed now another AGAIN    Now when I go through the burning process it say to insert dvd into the Optiar DVD when there is already a blank dvd in there

Edited by P"Nut, 08 December 2011 - 02:47 PM.

[sknis]

P"Nut, on 08 December 2011 - 02:46 PM, said:

Got one thing fixed now another AGAIN    Now when I go through the burning process it say to insert dvd into the Optiar DVD when there is already a blank dvd in there

Please learn not to press reply a second time until you have typed in your reply.  If you reply with apparently nothing  in it, it is likely;y to be deleted.  You may lose something important.  Someone has been good enough to clean up the clutter to make this thread clearer.

If you do reply and don't put anything in the reply, use edit to add your reply.  

Does Windows see your burner?  Does the Roxio program see your burner?  Has the disc already been used?

[grandpabruce]

sknis, on 08 December 2011 - 02:54 PM, said:

Please learn not to press reply a second time until you have typed in your reply.  If you reply with apparently nothing  in it, it is likely;y to be deleted.  You may lose something important.  Someone has been good enough to clean up the clutter to make this thread clearer.

If you do reply and don't put anything in the reply, use edit to add your reply.  

7 so far, and mounting more, I would bet.  

[P"Nut]

grandpabruce, on 08 December 2011 - 03:34 PM, said:

7 so far, and mounting more, I would bet.  

[P"Nut]

Excuse me for not being a Know It All
I'm sorry if it bothers you that I'm not a computer gooroo?
Back to the issue with my computer.  The disc is new.  How can I tell if Window or Roxio sees my burner?

Edited by P"Nut, 08 December 2011 - 06:19 PM.

[P"Nut]

How do I tell if Windows or Roxio sees my burner?  I know that the disc is brand new.  Never been used.
Now, about replying.  What I have been doing is hit reply then after I type in the fast reply box hit Post?