4 replies to this topic

[JRICH]

Hi Roxio

Re Roxio Photoshow. I have been a member of photoshow for over two years but we have had no any updates for a number of months. The product seems to be getting out of date. I have recently purchased an IPAD 2 and no APP available and slideshows will not play correctly in the browser window.  I would also like to see options for HD 16.9 viewing on a TV. Please advise if we are going to see any updates soon

Edited by JRICH, 04 December 2011 - 04:11 AM.

[sknis]

JRICH, on 04 December 2011 - 04:10 AM, said:

Hi Roxio

Re Roxio Photoshow. I have been a member of photoshow for over two years but we have had no any updates for a number of months. The product seems to be getting out of date. I have recently purchased an IPAD 2 and no APP available and slideshows will not play correctly in the browser window.  I would also like to see options for HD 16.9 viewing on a TV. Please advise if we are going to see any updates soon

What build do you have?  Go to your Premium Account page and download and install the latest Version 6.  It will install over what you have now and update to the newest. Build is 857.

What happens when you use the browser to view the PhotoShow?   It should be a standard format .   Have you tried downloading/making the PhotoShow on your computer and then uploading the mp4, the wmv or the mpg2 file (depending on you are doing it) to that device?    

I'm not sure but there is a version for IPhoto - would that help?  

As for updates?   Call their support group but I bet that there will not be many updates in the future.

Oh, by the way.  This is a users group and not Roxio.  We have no inside information.  Support for PhotoSHow is usually pretty good about solving problems but I doubt thay jave any information about future direction.  

Since you are not in the US,  use the chat feature  you can find it on this page (link)

Edited by sknis, 04 December 2011 - 05:04 AM.

[sknis]

My curiosity got the best of me and I tried playing my PhotoShows on a Dell Streak 7.  A 7 inch tablet running Android 32.  The PhotoShows played as expected - slightly jittery on straight line like a brick wall -  considering the  processor in it Tegra T20 (1G dual core) and memory - 512 mb RAM.

#$^@, I just saw that the Streak 7 has been discontinued - no more updates.

[JRICH]

Thanks for your help,  it appears apple is the problem. Video must be in the format H264. All the chat on the web says you need to convert video files to watch on ipad. Not sure what Roxio MP4 format is, do you know ?

[sknis]

JRICH, on 05 December 2011 - 04:01 AM, said:

Thanks for your help,  it appears apple is the problem. Video must be in the format H264. All the chat on the web says you need to convert video files to watch on ipad. Not sure what Roxio MP4 format is, do you know ?

Mp4 aka mpg4  and H264 are deritives of QuickTime.  It is a compressed video format often used for HD video.  H264 (mp4)  files can be played on PC and Apple computers.