3 replies to this topic

[DocRock54]

I hope this has not been addressed elsewhere.  I looked and didn't see anything similar.  I got Creator 2011 with my Dell XPS equipped with a Blu-ray burner.  I have successfully copied AVCHD files to a blu-ray disc, but the last time I did this I got this error message:  "Primary videostream attributes must be consistent with play...(the remainder of the message is hidden by the window)."  I was copying from a SDHC card, as I have done successfully in the past.  The entire operation went smoothly until I got this message.  I looked on the disc and no files have been copied.  Any ideas?  Thanks for your help.

[sknis]

DocRock54, on 11 December 2011 - 07:57 PM, said:

I hope this has not been addressed elsewhere.  I looked and didn't see anything similar.  I got Creator 2011 with my Dell XPS equipped with a Blu-ray burner.  I have successfully copied AVCHD files to a blu-ray disc, but the last time I did this I got this error message:  "Primary videostream attributes must be consistent with play...(the remainder of the message is hidden by the window)."  I was copying from a SDHC card, as I have done successfully in the past.  The entire operation went smoothly until I got this message.  I looked on the disc and no files have been copied.  Any ideas?  Thanks for your help.

Google for that error message.  I did and I found a couple of articles in the Adobe forum, the Sony forum and in the Roxio forum..  It has to do with the video on that SDHC card.  Where did you get the video on the card.   Essentially, it says that the video and the audio do not match up.

[DocRock54]

sknis, on 12 December 2011 - 06:24 AM, said:

Google for that error message.  I did and I found a couple of articles in the Adobe forum, the Sony forum and in the Roxio forum..  It has to do with the video on that SDHC card.  Where did you get the video on the card.   Essentially, it says that the video and the audio do not match up.

I had copied the internal flash drive of my Canon camcorder (Vixia HF11) to a 32 GB San Disk Ultra Class 6 SDHC card.  One BD-R couldn't hold all 30 GB, so when the first disc was full I put in another (when prompted) and got this error message.  Nothing had been copied to the second BD.  I have tried two more times, selecting video manually (so I don't copy the files that had already been copied) and have gotten the same error message each time.  BTW, the first 113 files were copied successfully and play in a Blu-ray player.  Any thoughts? Thanks for your help.

[Jim_Hardin]

Are you using the Archive AVCHD Video application?

Really sounds like a corrupted file... When I got my Canon HF 21 I tore my hair out with Roxio Crashes until I pinned it down to two files that were causing the trouble

I would manually copy those files to your HDD. Then see if you can limit the range (disc one worked, see where it stopped) of files to test. And then burn the remaining to a BD-RE or a DVD RW to isolate which ones give you trouble.

Take them out of the folder then try it