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No Signal Capturing With C2012 Pro


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#1 hexe

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Posted 19 December 2011 - 07:04 PM

I just bought Roxio 2012 pro to transfer my old VHS tapes. I have a new 64 bit Windows 7 PC. I followed all the steps, uninstalled earlier Roxio version, updated everything and still, I connect the cable to my VCR, put the tape in on play and "no signal". Please help. Thank you

#11 hexe

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Posted 20 December 2011 - 09:39 AM

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Best Answer

View Posthexe, on 20 December 2011 - 09:05 AM, said:

I opened the device manager, the Roxio Video Capture USB and  USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.


I just got it working. Something was wrong with my RCA cable. I used a different one and it worked.
Thank you very much for your help.
Kind Regards
Hexe

#2 sknis

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Posted 20 December 2011 - 04:19 AM

View Posthexe, on 19 December 2011 - 07:04 PM, said:

I just bought Roxio 2012 pro to transfer my old VHS tapes. I have a new 64 bit Windows 7 PC. I followed all the steps, uninstalled earlier Roxio version, updated everything and still, I connect the cable to my VCR, put the tape in on play and "no signal". Please help. Thank you

What device are you using to convert the analog signal from the VHS to digital for your computer? Creator 2012 Pro doesn't come with a device and the drivers for other devices may not have the correct drivers for Creator 2012.

Is a scart device involved?
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 hexe

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Posted 20 December 2011 - 06:37 AM

View Postsknis, on 20 December 2011 - 04:19 AM, said:

What device are you using to convert the analog signal from the VHS to digital for your computer? Creator 2012 Pro doesn't come with a device and the drivers for other devices may not have the correct drivers for Creator 2012.

Is a scart device involved?

It came with a conversion AV cable which I hooked into the USB port of my PC, then I connected this with an RCA cable from my VHS recorder.

#4 ogdens

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Posted 20 December 2011 - 06:41 AM

View Posthexe, on 20 December 2011 - 06:37 AM, said:

It came with a conversion AV cable which I hooked into the USB port of my PC, then I connected this with an RCA cable from my VHS recorder.

Does it look like the device shown here   http://www.roxio.com...d/overview.html

Where did you buy the Creator 2012?. Open the home page, then click on Help, then About this Software and tell us what yours shows (see pic)

Attached File  2011-12-20_1009.png   25.27K   8 downloads

Edited by ogdens, 20 December 2011 - 07:11 AM.


#5 hexe

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Posted 20 December 2011 - 07:18 AM

View Postogdens, on 20 December 2011 - 06:41 AM, said:

Does it look like the device shown here   http://www.roxio.com...d/overview.html

Where did you buy the Creator 2012?. Open the home page, then click on Help, then About this Software and tell us what yours shows (see pic)

Attachment 2011-12-20_1009.png

Yes, the device looks like the one shown on the web. I bought the SW from the webpage of Roxio. It was shipped with the device. If I open Roxio, about the SW it says:
Roxio Creator 2012 Pro
Version 13.5; 6.0.0.0

#6 cdanteek

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Posted 20 December 2011 - 07:46 AM

View Posthexe, on 20 December 2011 - 07:18 AM, said:

Yes, the device looks like the one shown on the web. I bought the SW from the webpage of Roxio. It was shipped with the device. If I open Roxio, about the SW it says:
Roxio Creator 2012 Pro
Version 13.5; 6.0.0.0

With the Roxio USB Capture Device plugged into a USB port on the PC look in Device manager for these two drivers under sound, video and game controllers.

The third from the bottom pic in this link> http://forums.suppor...-ultimate-x-64/
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#7 hexe

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Posted 20 December 2011 - 07:50 AM

View Postcdanteek, on 20 December 2011 - 07:46 AM, said:

With the Roxio USB Capture Device plugged into a USB port on the PC look in Device manager for these two drivers under sound, video and game controllers.

The third from the bottom pic in this link> http://forums.suppor...-ultimate-x-64/

Is says USB device unavailable. I did install the CD for Roxio Video Capture which came with, but it seems not have worked. Can I download this driver somewhere from the web?

#8 cdanteek

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Posted 20 December 2011 - 07:55 AM

View Posthexe, on 20 December 2011 - 07:50 AM, said:

Is says USB device unavailable. I did install the CD for Roxio Video Capture which came with, but it seems not have worked. Can I download this driver somewhere from the web?


Do you show anything like what the red arrows are pointing at in device manager?

You have to answer specific questions so we know how to help you!

Attached Files


cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#9 hexe

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Posted 20 December 2011 - 09:05 AM

View Postcdanteek, on 20 December 2011 - 07:55 AM, said:

Do you show anything like what the red arrows are pointing at in device manager?

You have to answer specific questions so we know how to help you!

Attachment post-97-084533500 1298219647.jpg

I opened the device manager, the Roxio Video Capture USB and  USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.

#10 cdanteek

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Posted 20 December 2011 - 09:12 AM

View Posthexe, on 20 December 2011 - 09:05 AM, said:

I opened the device manager, the Roxio Video Capture USB and  USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.

The red arrows are pointing them out for you, no you wouldn't show them.

Do you show anything under other devices like I asked in the last post?

Please read the post's and answer all the questions or we might be here next year discussing this! :rolleyes:  

Look at the pics carefully is this what your doing and the red arrows point at settings you should choose or paths to where you should be.

Attached File  3.jpg   129.32K   1 downloads

Attached File  3-1.jpg   139.52K   1 downloads
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#12 cdanteek

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Posted 20 December 2011 - 09:50 AM

View Posthexe, on 20 December 2011 - 09:39 AM, said:

I just got it working. Something was wrong with my RCA cable. I used a different one and it worked.
Thank you very much for your help.
Kind Regards
Hexe


Good news! :)

I will mark this as solved then..
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  




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