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Current Display Settings Do Not Meet The Minimum Requirements


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#1 Blu-Rey

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Posted 24 December 2011 - 07:14 AM

I get the following error when I attempt to start VideoWave:
"The Current display settings do not meet the minimum requirements for this application.  Please change the screen resolution to 1024 x 768 pixels or higher, and the color quality to 16-bit or higher."  The problem then exits.

This version of VideoWave works fine on my Vista 64bit computer.

I tried the recommendation in this thread because the problem seemed related but it did not work for me: http://forums.suppor...753#entry361753

I am currently at resolution 1920x1080, 32-bit.   I have tried 1024x768 16bit and got the same error.  I have also connected a 2nd monitor at 1920x1280, 32-bit and still get the error.

I have attempted to run VideoWave "as administrator", and also in Vista 64bit, SP2 compatibility mode.. still get the error.

My Setup:
Roxio Creator 2011, service pack 1
VideoWave 13
Windows 7 Home Premium 64bit, SP1
HP dv6 Notebook PC QJ912AV#ABA, Intel i7-2670QM, 2.20GHz
8GB RAM
ATI Radeon HD 6490M - Intel HD Graphics 3000, Dedicated video memory 1280MB, total available 5093 MB.

#14 Jim_Hardin

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Posted 04 January 2014 - 05:48 AM

*
Best Answer

View Postjetbosoxfan, on 03 January 2014 - 09:34 PM, said:

I was hoping for another response/solution since I got nowhere with the last thread I started a few weeks ago.

??? You haven't started anything since 1 year ago and most recently 3 months ago :huh:

Attached File  Image1.jpg   58.37K   0 downloads



Perhaps you tried to "Start a New Topic" a few weeks ago but hit Cancel at the end?

View Postjetbosoxfan, on 03 January 2014 - 09:54 PM, said:

I guess I would greatly appreciate it if someone could explain how my current display settings don't meet the minimum requirement to run either NXT or Creator 2012...when they're set at 1920 x 1080?  As far as the color quality is concerned...it doesn't go any lower than 16 bit?!?!?

Screen Resolution is only ONE part of it... Your DPI setting is the other!

Right Click to double check Resolution ~ then click on Display at the top:

Attached File  Display A.jpg   103.46K   2 downloads


Make sure you are set to Normal (100%) there:

Attached File  Display B.jpg   79.13K   2 downloads


Posted Image

#2 sknis

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Posted 24 December 2011 - 07:32 AM

View PostBlu-Rey, on 24 December 2011 - 07:14 AM, said:

I get the following error when I attempt to start VideoWave:
"The Current display settings do not meet the minimum requirements for this application.  Please change the screen resolution to 1024 x 768 pixels or higher, and the color quality to 16-bit or higher."  The problem then exits.

This version of VideoWave works fine on my Vista 64bit computer.

I tried the recommendation in this thread because the problem seemed related but it did not work for me: http://forums.suppor...753#entry361753

I am currently at resolution 1920x1080, 32-bit.   I have tried 1024x768 16bit and got the same error.  I have also connected a 2nd monitor at 1920x1280, 32-bit and still get the error.

I have attempted to run VideoWave "as administrator", and also in Vista 64bit, SP2 compatibility mode.. still get the error.

My Setup:
Roxio Creator 2011, service pack 1
VideoWave 13
Windows 7 Home Premium 64bit, SP1
HP dv6 Notebook PC QJ912AV#ABA, Intel i7-2670QM, 2.20GHz
8GB RAM
ATI Radeon HD 6490M - Intel HD Graphics 3000, Dedicated video memory 1280MB, total available 5093 MB.

Do not try to run the program in compatibility mode.  Make sure that is turned off.

I can't find them now but perhaps you can. find the video drivers for that notebook. Found - go here.   One of the issues is that you have listed two video devices. ATI Radeon mobility  and also Intel HD Graphics 3000.  Which are you using?   The latest driver from the one I found is dated Sept 16 , 2011.

Have you updated the drivers for that notebook from the HP web site?  Do not use updates from anywhere else since laptop drivers are modified for use on that laptop.

That QJ number you posted is something else.  The notebook is a Pavillion it should be in the form of  dv6?-?????.

Edited by sknis, 24 December 2011 - 07:41 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 cdanteek

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Posted 24 December 2011 - 07:48 AM

Quote

I tried the recommendation in this thread because the problem seemed related but it did not work for me:

Not even remotely related to your problem!

What are your User Account Control or UAC settings?

Have you ran a repair from the installation disc when offered?

Forget the dual monitors for now, problems have been reported using two monitors with Roxio software.


Quote

Intel® HD Graphics 3000 delivers immersive and casual mainstream gaming capabilities with entry-level discrete graphics card performance without an additional graphics card or chip.

Quote

Intel® HD Graphics 2000 delivers casual mainstream gaming capabilities without an additional graphics card or chip.

http://www.intel.com...-developer.html

They're made to work with a Graphics Card or without, the OP mentioned the one he has "ATI Radeon HD 6490M".

Edited by cdanteek, 24 December 2011 - 08:13 AM.

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#4 Blu-Rey

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Posted 26 December 2011 - 08:15 AM

A little confused as to what I should be trying.  Windows has no updates to install, HP Support assistant has no updates to install.

This is a brand new laptop, with nothing more than the OS, Firefox, MS Office '97 and Roxio loaded (and all updates).

I have not tried to run a repair from Roxio because nothing failed or gave error during the install.  I can try that I guess but it will have to wait unfortunately until I return home where my disc is.

For UAC it would be standard windows, I have not changed anything. The user is authorized, with modify, read & execute, read, write.
I have tried to run VideoWave "as administrator".  The user I am logged on to is the only user.

#5 cdanteek

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Posted 26 December 2011 - 08:35 AM

View PostBlu-Rey, on 26 December 2011 - 08:15 AM, said:

A little confused as to what I should be trying.  Windows has no updates to install, HP Support assistant has no updates to install.

This is a brand new laptop, with nothing more than the OS, Firefox, MS Office '97 and Roxio loaded (and all updates).

I have not tried to run a repair from Roxio because nothing failed or gave error during the install.  I can try that I guess but it will have to wait unfortunately until I return home where my disc is.

For UAC it would be standard windows, I have not changed anything. The user is authorized, with modify, read & execute, read, write.
I have tried to run VideoWave "as administrator".  The user I am logged on to is the only user.


Do you think the installation on that PC might be broken?

Attached File  7.jpg   147.65K   1 downloads
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#6 jetbosoxfan

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Posted 03 January 2014 - 08:15 PM

I get the same exact error message when I attempt to open Video Wave.  Really frustrating!!!

#7 myguggi

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Posted 03 January 2014 - 09:14 PM

View Postjetbosoxfan, on 03 January 2014 - 08:15 PM, said:

I get the same exact error message when I attempt to open Video Wave.  Really frustrating!!!

You just posted to a 3 year thread and supply no information whatsoever. How can you expect any help? :blink:

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#8 jetbosoxfan

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Posted 03 January 2014 - 09:34 PM

I was hoping for another response/solution since I got nowhere with the last thread I started a few weeks ago.

#9 jetbosoxfan

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Posted 03 January 2014 - 09:37 PM

Here is my information:  I repeatedly got the same error message as the gentleman above "The Current display settings do not meet the minimum requirements for this application.  Please change the screen resolution to 1024 x 768 pixels or higher, and the color quality to 16-bit or higher" every time I tried to open VideoWave on Roxio Creator 2012.  So I upgraded to Roxio NXT2 tonight and lo and behold, the same error message pops up. Windows 8 is my operating system btw.

Edited by jetbosoxfan, 03 January 2014 - 09:37 PM.


#10 myguggi

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Posted 03 January 2014 - 09:39 PM

View Postjetbosoxfan, on 03 January 2014 - 09:34 PM, said:

I was hoping for another response/solution since I got nowhere with the last thread I started a few weeks ago.

You never came back and told us if you did any of the things that were asked.

Of course you get the same thing happening with NXT since the problem is with your system and not the software

Edited by myguggi, 03 January 2014 - 09:40 PM.


Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#11 jetbosoxfan

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Posted 03 January 2014 - 09:43 PM

I was told that the "Best way of doing it is to find out what video device you have .  It could be a card or a chip on the motherboard.  Go to he manufacturer's web site and let it search for your card and drivers with the information you provide. If it i son onboard chip, Microsoft does have updated drives.  If the chip is highlyu modified, it will not allow you to update.  You will have to go to the computer manufacturer's support web site and see if there are any new drivers from there.  Follow the instructions."  Dell told me that simply adding an HDMI cable would probably work.  It doesn't.

#12 jetbosoxfan

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Posted 03 January 2014 - 09:54 PM

I guess I would greatly appreciate it if someone could explain how my current display settings don't meet the minimum requirement to run either NXT or Creator 2012...when they're set at 1920 x 1080?  As far as the color quality is concerned...it doesn't go any lower than 16 bit?!?!?

#13 sknis

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Posted 04 January 2014 - 05:42 AM

Please do this (link) and post the results.  Follow the instructions exactly.
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#15 jetbosoxfan

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Posted 04 January 2014 - 07:38 AM

Thanks guys, changing the display settings (back to 100% Normal) was all I needed to do.  Now VideoWave opens just fine.  Thanks for the help, I really appreciate it.  A little faith in the power of God also works every time.




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