Bought Creator2012 in Oct 2011. Installed and worked, though would freeze the computer on many occasions. Always hit and miss as to if it would work without freezing up the computer. Recent freeze rendered the program unusable as it would not open. After each freeze I would have to push and hold the power button to restart the computer.
I spoke with support and they told me to uninstall and remove all files related to Roxio and Sonic. I did. Now, the program install freezes at the file "LibID: {88EE3620-5956-4754-9A6D-E4FD6B6C-9886}". I am using Windows Vista with SP2 and all files are up to date. I have used MS "Fix It" to remove files from the registry after "uninstalling" the program. There were many files left behind and I could not completely uninstall the program until using "Fix It". Then I installed again. Each time it freezes at the same file (LibID as mentioned above). I have not seen a similar install problem on this community. Computer is HP m8120N. 4GB Ram. 32 bit. No problems with other programs, just Creator. I had Creator 6 and it never worked right on this computer but was able to get it to work on old commputer that used XP.
Can anyone help with the program freezing at the LibID (above) while installing?
2
Install Hangup On Libid
Started by
jhmims4
, Dec 24 2011 05:50 PM
3 replies to this topic
#2
cdanteek
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Posted 25 December 2011 - 06:36 AM
jhmims4, on 24 December 2011 - 05:50 PM, said:
Bought Creator2012 in Oct 2011. Installed and worked, though would freeze the computer on many occasions. Always hit and miss as to if it would work without freezing up the computer. Recent freeze rendered the program unusable as it would not open. After each freeze I would have to push and hold the power button to restart the computer.
I spoke with support and they told me to uninstall and remove all files related to Roxio and Sonic. I did. Now, the program install freezes at the file "LibID: {88EE3620-5956-4754-9A6D-E4FD6B6C-9886}". I am using Windows Vista with SP2 and all files are up to date. I have used MS "Fix It" to remove files from the registry after "uninstalling" the program. There were many files left behind and I could not completely uninstall the program until using "Fix It". Then I installed again. Each time it freezes at the same file (LibID as mentioned above). I have not seen a similar install problem on this community. Computer is HP m8120N. 4GB Ram. 32 bit. No problems with other programs, just Creator. I had Creator 6 and it never worked right on this computer but was able to get it to work on old commputer that used XP.
Can anyone help with the program freezing at the LibID (above) while installing?
I spoke with support and they told me to uninstall and remove all files related to Roxio and Sonic. I did. Now, the program install freezes at the file "LibID: {88EE3620-5956-4754-9A6D-E4FD6B6C-9886}". I am using Windows Vista with SP2 and all files are up to date. I have used MS "Fix It" to remove files from the registry after "uninstalling" the program. There were many files left behind and I could not completely uninstall the program until using "Fix It". Then I installed again. Each time it freezes at the same file (LibID as mentioned above). I have not seen a similar install problem on this community. Computer is HP m8120N. 4GB Ram. 32 bit. No problems with other programs, just Creator. I had Creator 6 and it never worked right on this computer but was able to get it to work on old commputer that used XP.
Can anyone help with the program freezing at the LibID (above) while installing?
Post your log files.
http://forums.suppor...tion-log-files/
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#3
jhmims4
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- Members
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Newbie
Posted 30 December 2011 - 08:09 PM
jhmims4, on 24 December 2011 - 05:50 PM, said:
Bought Creator2012 in Oct 2011. Installed and worked, though would freeze the computer on many occasions. Always hit and miss as to if it would work without freezing up the computer. Recent freeze rendered the program unusable as it would not open. After each freeze I would have to push and hold the power button to restart the computer.
I spoke with support and they told me to uninstall and remove all files related to Roxio and Sonic. I did. Now, the program install freezes at the file "LibID: {88EE3620-5956-4754-9A6D-E4FD6B6C-9886}". I am using Windows Vista with SP2 and all files are up to date. I have used MS "Fix It" to remove files from the registry after "uninstalling" the program. There were many files left behind and I could not completely uninstall the program until using "Fix It". Then I installed again. Each time it freezes at the same file (LibID as mentioned above). I have not seen a similar install problem on this community. Computer is HP m8120N. 4GB Ram. 32 bit. No problems with other programs, just Creator. I had Creator 6 and it never worked right on this computer but was able to get it to work on old commputer that used XP.
Can anyone help with the program freezing at the LibID (above) while installing?
I spoke with support and they told me to uninstall and remove all files related to Roxio and Sonic. I did. Now, the program install freezes at the file "LibID: {88EE3620-5956-4754-9A6D-E4FD6B6C-9886}". I am using Windows Vista with SP2 and all files are up to date. I have used MS "Fix It" to remove files from the registry after "uninstalling" the program. There were many files left behind and I could not completely uninstall the program until using "Fix It". Then I installed again. Each time it freezes at the same file (LibID as mentioned above). I have not seen a similar install problem on this community. Computer is HP m8120N. 4GB Ram. 32 bit. No problems with other programs, just Creator. I had Creator 6 and it never worked right on this computer but was able to get it to work on old commputer that used XP.
Can anyone help with the program freezing at the LibID (above) while installing?
I had a phono/cassette/radio/cd player plugged into one of my USB drives. Once removed, this allowed me to unstall the program.
I still have a problem with the program freezing my computer though not as often. I have "Disabled" all of my Startup programs and the programs only occasionally freezes up my computer. It's a great program but it uses a lot of RAM (memory) and needs a lot of RAM to operate - at least on my computer anyway.
Edited by jhmims4, 30 December 2011 - 08:10 PM.
#4
myguggi
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Posted 30 December 2011 - 09:40 PM
jhmims4, on 30 December 2011 - 08:09 PM, said:
I had a phono/cassette/radio/cd player plugged into one of my USB drives. Once removed, this allowed me to unstall the program.
I still have a problem with the program freezing my computer though not as often. I have "Disabled" all of my Startup programs and the programs only occasionally freezes up my computer. It's a great program but it uses a lot of RAM (memory) and needs a lot of RAM to operate - at least on my computer anyway.
I still have a problem with the program freezing my computer though not as often. I have "Disabled" all of my Startup programs and the programs only occasionally freezes up my computer. It's a great program but it uses a lot of RAM (memory) and needs a lot of RAM to operate - at least on my computer anyway.
Define "it uses a lot of RAM (memory) and needs a lot of RAM to operate".
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
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