44 replies to this topic

[Myrna Larson]

cdanteek, on 03 January 2012 - 08:16 AM, said:

You should of extracted the download with Win Zip, WinRAR, or 7Zip links in my signature below.

Then burned that to a disc as a backup!

7.jpg

I extracted with WinZip. As far as backups, I have the file backed up on 3 (three!!) other hard drives, 1 internal and 2 external. I hope that's enough.

Thanks for the file list. I'll re-extract again and compare my file names, sizes, and dates with yours.

Thanks again for the help.

Edited by Myrna Larson, 03 January 2012 - 08:41 AM.

[Myrna Larson]

Just a comment on your (very helpful) list of links. One of them (#11 ??) is to information on a complete uninstall of Creator 2011 and 2012. That page in turn has a link to a 'cleanup' BAT file, which is described as for C2011. Does it work with C2012 also?

[cdanteek]

Myrna Larson, on 03 January 2012 - 08:40 AM, said:

Just a comment on your (very helpful) list of links. One of them (#11 ??) is to information on a complete uninstall of Creator 2011 and 2012. That page in turn has a link to a 'cleanup' BAT file, which is described as for C2011. Does it work with C2012 also?

It should but I don't know of anyone that's tested it.

C2012 removes C2011 that's why I think it should work.

What I'm not sure about is running it, and what it might do to your Dell 10.3!

[Myrna Larson]

cdanteek, on 03 January 2012 - 09:35 AM, said:

It should but I don't know of anyone that's tested it.

C2012 removes C2011 that's why I think it should work.

What I'm not sure about is running it, and what it might do to your Dell 10.3!

Yes, my Dell v 10.3 is, as you can see, quite precious at this point. It can do things that C2012 can't!

FWIW, I just uninstalled C2012 Content and C2012 program, and reinstalled just the C2012 program. The problem persists. The strange thing (to me) is that I can copy a disc as long as the source and destination drives are the same !!

Can you tell me what's in the C2012 Content file? Is this backgrounds, menus, etc for DVDs and such?

Edited by Myrna Larson, 03 January 2012 - 10:00 AM.

[cdanteek]

Myrna Larson, on 03 January 2012 - 09:59 AM, said:

Yes, my Dell v 10.3 is, as you can see, quite precious at this point. It can do things that C2012 can't!

FWIW, I just uninstalled C2012 Content and C2012 program, and reinstalled just the C2012 program. The problem persists. The strange thing (to me) is that I can copy a disc as long as the source and destination drives are the same !!

Can you tell me what's in the C2012 Content file? Is this backgrounds, menus, etc for DVDs and such?

You can always extract it and look.

Here is the retail disc # 2 labeled Program and Content, for C2012 Pro.

I don't have a download like you. How many files did you download for C2012?

 8.jpg   89.61K   0 downloads

[Jim_Hardin]

I ran a check on this since I also have the Dell OEM 10.3 Burning along with Creator 2012...

I did not have any trouble making a copy of an Audio CD:

 Copy CD 1.jpg   124.22K   1 downloads

 Copy CD 2.jpg   123.84K   0 downloads

Doesn't really give you a solution but makes me feel a little better

[Myrna Larson]

Jim_Hardin, on 03 January 2012 - 11:27 AM, said:

I ran a check on this since I also have the Dell OEM 10.3 Burning along with Creator 2012...

I did not have any trouble making a copy of an Audio CD:

Copy CD 1.jpg

Copy CD 2.jpg

Doesn't really give you a solution but makes me feel a little better

What I notice is that you seem to have 2 identical drives. Mine aren't the same -- one can read BD, the other can read and write BD. They are from different manufacturers.

But it's still strange that if I'm CREATING a new audio CD from files on the hard drive, I can write with either drive. I can COPY a CD only if I specify the same drive for source and destination.

An uninstall and reinstall hasn't changed anything.

[Myrna Larson]

cdanteek, on 03 January 2012 - 08:16 AM, said:

You should of extracted the download with Win Zip, WinRAR, or 7Zip links in my signature below.

Then burned that to a disc as a backup!

7.jpg

Just another comment on 'extracting' the downloaded file. It's not a ZIP, it's a self-extracting ZIP with an EXE extension. When you double click it, it immediately starts to extract to a pre-defined folder in my Temp directory and then runs Setup.

There's a Browse button so the user can change the download location, but you don't get a chance to use it -- extracting has already started. If you click that button, it aborts the extraction.

IOW, the download is set up for newbies, and you don't get any option to extract without installing. I've been using Roxio products since 1991, when it was Easy CD Creator, and I don't need that kind of hand-holding, but there seems to be no way to avoid it.

Anyway, the final analysis of my situation seems to be that my hardware is different from other people's, and Copy Disk just don't work for me!

Edited by Myrna Larson, 03 January 2012 - 11:49 AM.

[Jim_Hardin]

Myrna Larson, on 03 January 2012 - 11:37 AM, said:

What I notice is that you seem to have 2 identical drives. Mine aren't the same -- one can read BD, the other can read and write BD. They are from different manufacturers.

But it's still strange that if I'm CREATING a new audio CD from files on the hard drive, I can write with either drive. I can COPY a CD only if I specify the same drive for source and destination.

An uninstall and reinstall hasn't changed anything.

That makes no difference whatsoever, provided the Destination Drive is a Burner!

[myguggi]

Myrna Larson, on 03 January 2012 - 11:37 AM, said:

What I notice is that you seem to have 2 identical drives. Mine aren't the same -- one can read BD, the other can read and write BD. They are from different manufacturers.

But it's still strange that if I'm CREATING a new audio CD from files on the hard drive, I can write with either drive. I can COPY a CD only if I specify the same drive for source and destination.

An uninstall and reinstall hasn't changed anything.

Could you post a screenshot of the Copy Disc screen similar to what Jim has in post #26

[cdanteek]

Myrna Larson, on 03 January 2012 - 11:47 AM, said:

Just another comment on 'extracting' the downloaded file. It's not a ZIP, it's a self-extracting ZIP with an EXE extension. When you double click it, it immediately starts to extract to a pre-defined folder in my Temp directory and then runs Setup.

There's a Browse button so the user can change the download location, but you don't get a chance to use it -- extracting has already started. If you click that button, it aborts the extraction.

IOW, the download is set up for newbies, and you don't get any option to extract without installing. I've been using Roxio products since 1991, when it was Easy CD Creator, and I don't need that kind of hand-holding, but there seems to be no way to avoid it.

Anyway, the final analysis of my situation seems to be that my hardware is different from other people's, and Copy Disk just don't work for me!

 0.jpg   75.32K   1 downloads

 9.jpg   86.77K   0 downloads

[cdanteek]

Myrna Larson, on 03 January 2012 - 11:37 AM, said:

What I notice is that you seem to have 2 identical drives. Mine aren't the same -- one can read BD, the other can read and write BD. They are from different manufacturers.

But it's still strange that if I'm CREATING a new audio CD from files on the hard drive, I can write with either drive. I can COPY a CD only if I specify the same drive for source and destination.

An uninstall and reinstall hasn't changed anything.

 11.jpg   51.24K   0 downloads

[Myrna Larson]

cdanteek, on 03 January 2012 - 01:45 PM, said:

11.jpg

Yes, I see. My comment was based on the screen shot from C2012, where they were both shown as able to write Blu-Ray.

[Myrna Larson]

cdanteek, on 03 January 2012 - 01:42 PM, said:

0.jpg

9.jpg

I'll post the requested screen shot in a minute.

As for your right-click menu, it's different from mine. I don't use Windows Explorer, but a wonderful 3rd party program XYPlorer, which has countless features that Win Explorer doesnt. So I don't have an 'Extract here' option, but there IS a WinZip option which gives me several choices, with 3 or 4 Extract options, and one to Open with WinZip. In the meantime, I've looked at the Content file in WinZip, and it contains a bunch of CAB or DATA files. But WinZip can open them, and, as I suspected, this is mostly stuff for labels, DVD menus, etc. I don't need that, so I haven't reinstalled the Contents file.

[Myrna Larson]

Jim_Hardin, on 03 January 2012 - 12:36 PM, said:

That makes no difference whatsoever, provided the Destination Drive is a Burner!

I think you know, from previous posts in this thread, that both of my drives can write all kinds of CDs, and single and double-layer DVDs. But only one of them can write Blu-Ray.

[Myrna Larson]

cdanteek, on 03 January 2012 - 01:42 PM, said:

0.jpg

9.jpg

Device Mgr screen shot attached.

Attached Files

•  CD&DVD_Drives..jpg   112.14K   0 downloads

Edited by Myrna Larson, 03 January 2012 - 03:09 PM.

[myguggi]

Myrna Larson, on 03 January 2012 - 03:05 PM, said:

I've attached my Device Mgr screen shot.

How about a screenshot of the "copy Disc" screen?

Edited by myguggi, 03 January 2012 - 03:10 PM.

[Myrna Larson]

myguggi, on 03 January 2012 - 03:09 PM, said:

There are no attached screenshots

How about a screenshot of the "copy Disc" screen?

I edited, and this time the screen shot came through.

[Myrna Larson]

myguggi, on 03 January 2012 - 03:09 PM, said:

How about a screenshot of the "copy Disc" screen?

Here are 2 shots, the first before I click the green 'GO' button, the 2nd of the error message that comes up 2 minutes later.

I see that it says the destination drive is a BD-ROM. That means "read only", no? Of course it isn't a BD-ROM, it's a BD-RE drive. Could that be the problem?

Attached Files

•  Copy_Disc_1.jpg   106.88K   0 downloads
•  Copy_Disc_2.jpg   69.96K   0 downloads

[cdanteek]

Myrna Larson, on 03 January 2012 - 03:19 PM, said:

Here are 2 shots, the first before I click the green 'GO' button, the 2nd of the error message that comes up 2 minutes later.

I see that it says the destination drive is a BD-ROM. That means "read only", no? Of course it isn't a BD-ROM, it's a BD-RE drive. Could that be the problem?

That's why I asked for the Device Manager shot.

I doubt it will help but I would try this anyway, right click a drive in device manager and click uninstall then do the other. Close things out and reboot the pc. When windows loads the drives and drivers will be recognized and reloaded, worth a try.

Next have you ever looked for a firmware update from the Dell Site? Since both drives came with the PC from Dell, and are OEM Drives not Retail drives, only update firmware from the Dell Site.