1 reply to this topic

[spikedog222000]

I have Creator 10.  In the beginning I had no problem with burning DVD's.  Both audio and video were fine.  Now the video is fine and there is no audio.  I notice that on my older burns which I saved the file indicates Windows Audio and Video and the newer burn attempts only say Windows video.  I did nothing to change the file.  How can I change the file back to Windows Audio and Video.   Any help?

[sknis]

spikedog222000, on 30 December 2011 - 09:21 AM, said:

I have Creator 10.  In the beginning I had no problem with burning DVD's.  Both audio and video were fine.  Now the video is fine and there is no audio.  I notice that on my older burns which I saved the file indicates Windows Audio and Video and the newer burn attempts only say Windows video.  I did nothing to change the file.  How can I change the file back to Windows Audio and Video.   Any help?

Is this the same problem you had in March of this (or last year) - depending on when you read this.   You never came back to follow up on that thread and argued about running your program with W7.  The answer hasn't changed.  Creator 10 or EMC 10 are not compatible with W7.  It may work for awhile and then fail.

First,  we need to establish just what program you have.  You posted in Creator 2010 but talk about Creator 10.

Creator 10(,X) is an OEM (freebie that came with a computer).  There are a lot of variations of that.  Easy Media Creator 10 is a pay for product that is several years old.  Creator 2010 is "only" two versions behind the current one.

Some versions of Creator 10 had specific types of audio disabled and if that was in the project, the audio would not play.  The cure was to change the audio type when you were going to burn.   The supplier of the software is responsible for providing support.

Neither of the other two versions work with W7 so if you updated, they would work for a while and then Crash.  EMC 10 was not Vista compatible without an update.

There is nothing you can do to simply change the ID of the file on your computer; you may have to start from scratch in order to get audio (see comment about Creator 10X)

Are you using or have you used a registry cleaner lately.  Overaggressive ones cause all kinds of problems.   Have you checked your audio device?

Please give us more information about what you are doing and what errors you get. (screen shorts help a lot).

Edited by sknis, 31 December 2011 - 03:46 AM.