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#1 Samarlian

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Posted 05 January 2012 - 05:43 PM

So i bought the software today to create a clan video and now i find it wont run on BF3 as you can see i more than meet Minimum System Requirements:


    Microsoft Windows® 7,  YES have w7 home
    Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM   YES have a i7 @ 4ghz
    DirectX® 9.0c compatible graphics card or higher, sound card   YES have a GTX480
    2GB free hard drive space for installation. 10+ GB free recommended for video recording.   YES
    Windows Media Player 11 or higher   YES
    Internet explorer 7 or 8   YES
    Internet connection required for capture, registration, product updates and tutorials.   YES


so does not mention anything about not recording in DX10 or DX11 will this be updated if not can i return it for a refund as i am only a Battlefield gamer?

If i new this earlier i would not have purchased the product please advise as i follwed the guide lines from here before purchase http://www.roxio.com...c/overview.html and nothing is mentioned in the video about dx9 only ?

Will this be updated for modern games as most games are now DX10 or DX11

Edited by Samarlian, 06 January 2012 - 12:49 AM.

PC Windows 7 Home 64bit
Ocz Vertex 3 120gb SSD, 2 x 300gb WD Velociraptors in Raid0, Evga x58 E790 motherboard, Intel i7 @4.0GHZ, 6Gb G Skill Trident DDR3 RAM, EVGA Nvidia 2 x GTX480 superclocked video card in Sli, SoundBlaster X-Fi Xtreme audio card, Corsair HX1000w psu, Custom built watercooling kit.

#2 sknis

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Posted 06 January 2012 - 02:52 AM

View PostSamarlian, on 05 January 2012 - 05:43 PM, said:

So i bought the software today to create a clan video and now i find it wont run on BF3 as you can see i more than meet Minimum System Requirements:


    Microsoft Windows® 7,  YES have w7 home
    Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM   YES have a i7 @ 4ghz
    DirectX® 9.0c compatible graphics card or higher, sound card   YES have a GTX480
    2GB free hard drive space for installation. 10+ GB free recommended for video recording.   YES
    Windows Media Player 11 or higher   YES
    Internet explorer 7 or 8   YES
    Internet connection required for capture, registration, product updates and tutorials.   YES


so does not mention anything about not recording in DX10 or DX11 will this be updated if not can i return it for a refund as i am only a Battlefield gamer?

If i new this earlier i would not have purchased the product please advise as i follwed the guide lines from here before purchase http://www.roxio.com...c/overview.html and nothing is mentioned in the video about dx9 only ?

Will this be updated for modern games as most games are now DX10 or DX11

This question has been asked before.  Your computer is OK BUT bf3 runs only on DirectX 8.  ( is not an upgrade; it is a different technology.   Check the Bf3 web site for comfirmation.

This was for the previous version but it may be the same for your version.  Google for bf3 and DirectX and you will see a lot of issues and even some suggestions.

Note that I have several versions of DirectX on my computer and there is no problems with DirectX.  I do not have DirectX 9.  Was it installed when you installed the program.  IS it on your computer?  Did bf3 wipe out DirectX 9c?  Try reinstalling the program after you have installed bf3 and don't let bf3 delete 9c.

Re: Refund.  If you bought it within 30 days from the Roxio on-line store, contact them to get your money back. I fyou bought it at a big box store, contact them.  They may take it back.  I was able to vonvince Fry's to take back a piece of software when I could prove it was outdated and wouldn't work because of a similar issue.  Hopefully you'll have the same convincing story.

Edited by sknis, 06 January 2012 - 03:07 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I7 third generation @2.4,  8G RAM, GTX660M, SoundBlaster 3Di

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 Tyomni

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Posted 06 February 2012 - 04:56 AM

View Postsknis, on 06 January 2012 - 02:52 AM, said:

This question has been asked before.  Your computer is OK BUT bf3 runs only on DirectX 8.  ( is not an upgrade; it is a different technology.   Check the Bf3 web site for comfirmation.

This was for the previous version but it may be the same for your version.  Google for bf3 and DirectX and you will see a lot of issues and even some suggestions.

Note that I have several versions of DirectX on my computer and there is no problems with DirectX.  I do not have DirectX 9.  Was it installed when you installed the program.  IS it on your computer?  Did bf3 wipe out DirectX 9c?  Try reinstalling the program after you have installed bf3 and don't let bf3 delete 9c.

Re: Refund.  If you bought it within 30 days from the Roxio on-line store, contact them to get your money back. I fyou bought it at a big box store, contact them.  They may take it back.  I was able to vonvince Fry's to take back a piece of software when I could prove it was outdated and wouldn't work because of a similar issue.  Hopefully you'll have the same convincing story.
As I see in Your signature You have 2 pcs and both are windows 7 means You have direct X11, but You said You have earlier than dx9, how is that possible? Or I have missed something?

#4 cdanteek

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Posted 06 February 2012 - 05:51 AM

View Postsknis, on 06 January 2012 - 02:52 AM, said:

This question has been asked before.   :unsure: Your computer is OK BUT bf3 runs only on DirectX 8. :unsure:   ( is not an upgrade; it is a different technology.   Check the Bf3 web site for comfirmation.

This was for the previous version but it may be the same for your version.  Google for bf3 and DirectX and you will see a lot of issues and even some suggestions.

Note that I have several versions of DirectX on my computer and there is no problems with DirectX.  I do not have DirectX 9.  Was it installed when you installed the program.  IS it on your computer?  Did bf3 wipe out DirectX 9c?  Try reinstalling the program after you have installed bf3 and don't let bf3 delete 9c.

Re: Refund.  If you bought it within 30 days from the Roxio on-line store, contact them to get your money back. I fyou bought it at a big box store, contact them.  They may take it back.  I was able to vonvince Fry's to take back a piece of software when I could prove it was outdated and wouldn't work because of a similar issue.  Hopefully you'll have the same convincing story.

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cd
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
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