Jump to content

Roxio Community

Roxio Creator 2012 Will Not Install


  • Please log in to reply
1 reply to this topic

#1 MikePM

MikePM

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 09 January 2012 - 04:19 PM

I tried several times to install Roxio Creator 2012 and it hung up.
Copied all files to my hard drive, tried it from there and it hung up.
Deleted older version of Rixio Creator, tried again and it still hung up.
Disabled everything and tried again and it still hung up.
Fed up with a crapping low quality purchase.
No phone number to call to really let you know how I feel.

Roxio, Send me a refund check or make it work.

MikePM

#2 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 25,433 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 09 January 2012 - 04:28 PM

View PostMikePM, on 09 January 2012 - 04:19 PM, said:

I tried several times to install Roxio Creator 2012 and it hung up.
Copied all files to my hard drive, tried it from there and it hung up.
Deleted older version of Rixio Creator, tried again and it still hung up.
Disabled everything and tried again and it still hung up.
Fed up with a crapping low quality purchase.
No phone number to call to really let you know how I feel.

Roxio, Send me a refund check or make it work.

MikePM


Mike,

Is it a bought version , disc and a retail box, from where?

Or a download from Roxio's website?

Sonic Boom (Roxio's installation expert) should be along tomorrow and will need your installation logs, please post them.

http://forums.suppor...tion-log-files/

Roxio has phone support for C2012 customers, North America but Sonic Boom is probably your best bet.

# Telephone Support: Free for Creator 2012 customers during normal business hours* at 877-793-7471 (North America only).

http://www.roxio.com...12/contact.html
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users