I bought this software for 3d, and 3d ONLY>
SO FAR.... has not impressed me. Wasted $150.00
In this economy, you are going to have to deliver WAY much more than you have to justify that price. There are 10 other better than you, charging 1/2 your price.
--A Pissed off Customer--
I am the original poster who experienced this problem.
First, I very much do not appreciate the statement:
"The other 2 were unwilling to try to do anything to help themselves with this…" from Hardin.
Hardin: I was unwilling to try *your* "advice" because you evidently do not know enough about either the Fuji input files (you do not own the camera), the program or the output files, or viewing devices (you do not own a 3D HDTV) to provide sufficent information (as evidenced by your own admission and subsequent posts), and because I want to convert to Real3D, not anaglyph or anything else or muck around with "workarounds" when the program I bought is simply at fault.
As to "helping oneself" I have been working with tech support (who do presumably understand the issues) for a month uploading files of various sorts and trying out things they suggested. The upshot is that it is a bug in the program - a Roxio flaw, a mistake, an error. It needs to be corrected but still has not been.
The Real3d output is the only full color 3D video that will play on my viewing devices; that is what I need. Period. I bought the program because it is easy to go from Fuji video files to Real3D files; I do not want to have to specify parameters, I just want a quick conversion, which the software can do. Unfortunately, it does it incorrectly.
To all owning a Fuji W3: The Roxio software is defective, as admitted by Roxio.