Need help!!!! When I try to open Roxio, I am getting a meassage that is saying that "drivers" on this operatiung system need to be enabled"
I have re-installed the program several times with no success. I have sent emails to support.roxio.com and have not got any response back.
3
Help With Easy Cd & Dvd Burning (Red Box)
Started by
HRod
, Jan 16 2012 12:02 PM
28 replies to this topic
#2
myguggi
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Posted 16 January 2012 - 12:11 PM
HRod, on 16 January 2012 - 12:02 PM, said:
Need help!!!! When I try to open Roxio, I am getting a meassage that is saying that "drivers" on this operatiung system need to be enabled"
I have re-installed the program several times with no success. I have sent emails to support.roxio.com and have not got any response back.
I have re-installed the program several times with no success. I have sent emails to support.roxio.com and have not got any response back.
First of all tell us what program you have! Easy CD & DVD Burning (if that is the name) is not very helpful.
Some information about your system would also be useful, Use this post as a guide
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
sknis
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Posted 16 January 2012 - 12:30 PM
Drivers? That sounds more like a Windows hardware issue.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#4
HRod
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Posted 16 January 2012 - 12:32 PM
The program I have is Easy Cd & Dvd Burning (red box) and my operating system is Windows Vista. I purchased it 6 months ago and all of a sudden it will not open. When I click on it to open it on my desk top and box comes up stating, Drivers on this operating system need to be enabled" I have tried to repair it nad have reinstalled it several times with no luck.
#5
HRod
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Posted 16 January 2012 - 12:43 PM
This is the actual message I get when I try to open up Roxio.....
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
#6
myguggi
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Posted 16 January 2012 - 12:46 PM
HRod, on 16 January 2012 - 12:43 PM, said:
This is the actual message I get when I try to open up Roxio.....
"All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive"
"All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive"
Does device manager show the drives as disabled? If yes, then what did you do that would suddenly disable them? What updates or installes have you done lately?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#7
HRod
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Posted 16 January 2012 - 12:46 PM
myguggi, on 16 January 2012 - 12:11 PM, said:
First of all tell us what program you have! Easy CD & DVD Burning (if that is the name) is not very helpful.
Some information about your system would also be useful, Use this post as a guide
Some information about your system would also be useful, Use this post as a guide
This is the actual message I get when I try to open up Roxio.....
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
#8
HRod
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Posted 16 January 2012 - 12:47 PM
sknis, on 16 January 2012 - 12:30 PM, said:
Drivers? That sounds more like a Windows hardware issue.
This is the actual message I get when I try to open up Roxio.....
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
#9
myguggi
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Posted 16 January 2012 - 12:47 PM
Which is it: drives or drivers?
Does device manager show the drives as disabled? If yes, then what did you do that would suddenly disable them? What updates or installes have you done lately?
Does device manager show the drives as disabled? If yes, then what did you do that would suddenly disable them? What updates or installes have you done lately?
Edited by myguggi, 17 January 2012 - 12:09 PM.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#10
HRod
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Posted 16 January 2012 - 12:53 PM
myguggi, on 16 January 2012 - 12:46 PM, said:
Does device manager show the drives as disabled? If yes, then what did you do that would suddenly disable them? What updates or installes have you done lately?
To be very honest wiht you I am a novice when it come to my PC. I mostly use my PC for my football software which I have had on here for years and have never had a problem using it. I installed Roxio so that I could burn copies of my games and hand them out to the players on Monday. I have not installed any new program other than Roxio 6 months ago.....
#11
HRod
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Posted 16 January 2012 - 01:21 PM
I looked at Windows Update and here is a list that have been updated automatically recently:
Security Update for Windows Vista (KB2585542)
HP - Bus Controllers and Ports, Display - HP LP2465 LCD Monitor
Update for Windows (KB970158)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597098)
Security Update for Windows Vista (KB2598479)
Security Update for Windows Vista (KB2644615)
Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2656362)
Windows Malicious Software Removal Tool - January 2012 (KB890830)
Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Server 2003, Vista, Server 2008 x86 (KB2657424)
Security Update for Windows Vista (KB2584146)
Security Update for Windows Vista (KB2646524)
Security Update for Windows Vista (KB2585542)
HP - Bus Controllers and Ports, Display - HP LP2465 LCD Monitor
Update for Windows (KB970158)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597098)
Security Update for Windows Vista (KB2598479)
Security Update for Windows Vista (KB2644615)
Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2656362)
Windows Malicious Software Removal Tool - January 2012 (KB890830)
Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Server 2003, Vista, Server 2008 x86 (KB2657424)
Security Update for Windows Vista (KB2584146)
Security Update for Windows Vista (KB2646524)
#12
Jim_Hardin
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Posted 16 January 2012 - 01:22 PM
Not a problem!
Win-Pause:
Choose Device Manager:
Then expand your Optical Drives:
What do you see in yours?
Win-Pause:
Choose Device Manager:
Then expand your Optical Drives:
What do you see in yours?
#13
HRod
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Posted 16 January 2012 - 01:32 PM
Jim_Hardin, on 16 January 2012 - 01:22 PM, said:
Not a problem!
Win-Pause:
Choose Device Manager:
Then expand your Optical Drives:
What do you see in yours?
Win-Pause:
Choose Device Manager:
Then expand your Optical Drives:
Win-Pause Device Mgr Optical Drives.jpg
What do you see in yours?
HL-DT-ST-DVD-RW GSA-H60L SCSI CdRom Device
#14
HRod
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Posted 16 January 2012 - 04:12 PM
Can anyone help me out? I am unable to open Roxio, when I click on it i get the following message box....
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
I have reinstalled the program several times with no luck. I am running Windows Vista....
“All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive”
I have reinstalled the program several times with no luck. I am running Windows Vista....
#15
ogdens
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Posted 16 January 2012 - 04:21 PM
HRod, on 16 January 2012 - 04:12 PM, said:
Can anyone help me out? I am unable to open Roxio, when I click on it i get the following message box....
"All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive"
I have reinstalled the program several times with no luck. I am running Windows Vista....
"All your drives are set to disabled, on this operating system. In order to start Easy CD and DVD Burning Home you must either physically remove your drive(s) or enable at least on drive"
I have reinstalled the program several times with no luck. I am running Windows Vista....
Will it play a DVD?.
Edited by ogdens, 16 January 2012 - 04:24 PM.
#16
HRod
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Posted 16 January 2012 - 04:26 PM
ogdens, on 16 January 2012 - 04:21 PM, said:
Will it play a DVD?.
#17
ogdens
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Posted 16 January 2012 - 04:39 PM
HRod, on 16 January 2012 - 04:26 PM, said:
yes it plays dvds
Try this http://rovicorp.forc...alse&lang=en_US
#18
HRod
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Posted 16 January 2012 - 04:44 PM
ogdens, on 16 January 2012 - 04:39 PM, said:
#19
HRod
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Posted 16 January 2012 - 04:55 PM
HRod, on 16 January 2012 - 04:44 PM, said:
will do right now, thanks...
#20
HRod
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Posted 16 January 2012 - 05:04 PM
HRod, on 16 January 2012 - 04:55 PM, said:
ok I did that, what now?
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