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Browse Function Hangs


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#1 Drek76

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Posted 19 January 2012 - 10:23 AM

Hello -

I have installed Roxio Creator 12 under Windows Home 7 X64 on an AMD Athlon II Quadcore processor.  Had a Verto GT240 video card installed as well. Install of the program went fine.  If I go to Video Capture and then attempt to browse and change the folder to another drive (instead of C:), it would hang and then Windows BSOD upon exit.  Given I have had other issues with the GT240, went ahead and removed, then re-installed RC 12.  Now, browse hangs the computer; but, can close the offending window - or CTRL ALT DEL to exit the program.  BSOD issue appears to have gone away.

Kind of rough capturing to C:, then having to copy the file again after capture to where I need for it to be stored/archived.

Thoughts/comments?

#2 Jim_Hardin

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Posted 19 January 2012 - 01:42 PM

What is "Roxio Creator 12"??? If you mean Creator 2012, then why post in the Creator 2011 Forums? (if that is what you have, we can move the posting ;) )

Never had any problem capturing to any drive, internal or external? What are you capturing from?

Irregardless, I would:

Do the Prep Steps to the letter!

Then start the install of the Suite, only pick Repair when it is offered.


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