[Miller540]

Hi, I'm new to the boards. And, I'm old and slow as far as PC stuff is concerned. Wish I was more PV versed but I'm not.

I, like lots of others it seems, have uninstalled EMC8 and tried to reinstall 7. ( I bought a new DELL and moved the 8 to the new machine and wanted to reinstall 7 on the older DELL 8250.) Like the others, I lost the drives and got the CODE 37 error. Found a program that cleared that code but all it appears to do is remove the Roxio drivers from the DVD and CD drives.

Went to Roxio support and received the DrivefixEZ.... patch which gave me back the Sonic drivers on the drives but also gave me back the Code 37 error. Tried upgrading to 7.1. Same result. I seemed caught in and endless loop. Either I could see the drives or have Sonic drivers but not both.

Found this forum and read and tried all the fixes: Delete the upper/lower filters in the registry, did the pxengine fix as suggested. All to no avail.

Finally uninstalled EMC7 and did a search on "Roxio" and deleted all instances on the machine. Then used roxizap.

My question is: Is the machine now "clean" enough to reinstall EMC7 without losing my drives? If it is, what should I not install out of the package? I've looked at the Custom install. How the heck do you not install a feature 'cause that wasn't intutively obvious to me?

I'd buy another copy of EMC8 if I thought that would help but I don't want to spend another $80 and find out I'm back where I started.

Thanks for any help you can give me.

[james_hardin]

Anytime you install or uninstall any burning software, it is possible for the Upper/Lower Filters to become corrupted. It is an XP thing that never existed prior to XP…

In Custom Install, you use the drop down arrow beside an item and select "This item will not be installed". Because some items are interrelated, they cannot be removed from the install.

Roll the dice and see what happens!

[Miller540]

james_hardin, on Aug 14 2006, 12:22 PM, said:

Anytime you install or uninstall any burning software, it is possible for the Upper/Lower Filters to become corrupted. It is an XP thing that never existed prior to XP…

In Custom Install, you use the drop down arrow beside an item and select "This item will not be installed". Because some items are interrelated, they cannot be removed from the install.

Roll the dice and see what happens!

Thanks, James, I haven't yet tried to reinstall but will as soon as I can pry my son off his "new" machine.

If I do a custom install, what, if any, are the particular apps on EMC7 that will cause more trouble than they are worth as far as losing my drives? Like Drag to disk?

Again, thanks.