8 replies to this topic

[BWP]

Choose output" to "Ipad2" then click the "movies" tab. in the "Media Selector" I find my movie at the " DVD RW Drive" click  on the " Individual Movies " Movie 1" then click the OK button. Video Copy & Convert box comes up and before anything starts, the  " Roxio VideoConvert has stopped working"  the problem details are as follows:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: VideoConvert13.exe
  Application Version: 13.3.6.44
  Application Timestamp: 4e25c038
  Fault Module Name: DvdTranscode13.dll
  Fault Module Version: 13.3.5.35
  Fault Module Timestamp: 4e1c51a4
  Exception Code: c0000005
  Exception Offset: 0005defd
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

any help would be much appreciated.

[myguggi]

BWP, on 26 January 2012 - 10:35 AM, said:

Choose output" to "Ipad2" then click the "movies" tab. in the "Media Selector" I find my movie at the " DVD RW Drive" click  on the " Individual Movies " Movie 1" then click the OK button. Video Copy & Convert box comes up and before anything starts, the  " Roxio VideoConvert has stopped working"  the problem details are as follows:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: VideoConvert13.exe
  Application Version: 13.3.6.44
  Application Timestamp: 4e25c038
  Fault Module Name: DvdTranscode13.dll
  Fault Module Version: 13.3.5.35
  Fault Module Timestamp: 4e1c51a4
  Exception Code: c0000005
  Exception Offset: 0005defd
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

any help would be much appreciated.

What kind of DVD movie? If a commercial DVD it propably has copyright protection and Roxio will not do it since that is illegal.

[Jim_Hardin]

myguggi, on 26 January 2012 - 10:51 AM, said:

What kind of DVD movie? If a commercial DVD it propably has copyright protection and Roxio will not do it since that is illegal.

TRUE!

But it should not crash even then...


First try a different source! Pick a vidoe file on your PC.

If it still crashes, then try this...

Do the Prep Steps to the letter!

Then start the install of the Suite, only pick Repair when it is offered.

[BWP]

myguggi, on 26 January 2012 - 10:51 AM, said:

What kind of DVD movie? If a commercial DVD it propably has copyright protection and Roxio will not do it since that is illegal.

even if I own the movie? how then do we get the movie to play on our Ipad's  or other devices

[BWP]

Jim_Hardin, on 26 January 2012 - 11:39 AM, said:

TRUE!

But it should not crash even then...


First try a different source! Pick a vidoe file on your PC.

If it still crashes, then try this...

Do the Prep Steps to the letter!

Then start the install of the Suite, only pick Repair when it is offered.

tried a file I had on PC, it worked. tried a home movie it also worked. Just didnt like my store bought movie.    
grandkids will have to do without for now.

[sknis]

BWP, on 26 January 2012 - 12:37 PM, said:

even if I own the movie? how then do we get the movie to play on our Ipad's  or other devices

If you have a commercial movie; it probably came with a second disc that will allow you to install it on a portable device.  Many new disc are that way just so you can load it on a portable device.   Did you get that second disc?  .  You will need to get the authorization codes from the disc and from the manufacturer of the discs.  If you did not get a second disc, then you will need to talk to Apple about getting the video to the IPad.

If it is an older movie and you don't have the digital copy, you are probably out of luck (legally).

Example:

Attached Files

•  digital copy.jpg   31.83K   0 downloads

Edited by sknis, 26 January 2012 - 12:46 PM.

[myguggi]

BWP, on 26 January 2012 - 12:37 PM, said:

even if I own the movie? how then do we get the movie to play on our Ipad's  or other devices

You do not "own the movie". All you bought is a physical disc and the rights to play the video on that disc via a DVD player. You do not have the right to make copies of that DVD except for the "Special situation" as outlined by sknis.

[Jim_Hardin]

Correct!

But even with a commercial movie it should not crash!

 Image1.jpg   165.81K   0 downloads

This is a commercial movie - note the 'Locks' and the fact that the 'OK' button never can be selected...

That is what you should see, not a crash.

[myguggi]

BWP, on 26 January 2012 - 12:40 PM, said:

tried a file I had on PC, it worked. tried a home movie it also worked. Just didnt like my store bought movie.    
grandkids will have to do without for now.

As Jim posted even if a commercial movie it still should not crash. So there is still something wrong. Have you tried it with a "home made DVD"?