Yet Another Activation Problem...

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Yet Another Activation Problem...

#1 Gary_C

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Posted 27 January 2012 - 06:18 PM

Hello everybody...I am at my wits end here with this activation deal with the MPEG-2 codec. I have been on my computer with WINDOWS XP/SP3 for the past 6 hours trying everything I have read, here, and on the internet and yet I still cannot use the Create DVD function in the Roxio Creator & MyDVD 9.0 DE. When I tried the manual way I got nothing. I did not even see an 'ACTIVATE OFFLINE' window pop up....went straight to the warning window and when I clicked ok it shut down the application. Just last week it worked fine, but NOOOOOOOO...it doesn't want to work now.

I downloaded REVO, and did a fresh reinstall after with the startup disabled. I turned off Windows Firewall and turned off my virus protection which is Microsoft Security Essentials. I have nothing else that I can think of that would keep this from working. Please don't tell me I need to do a fresh Windows install.

What do I try next?

Thanks to anyone that can give me some direction here.
Gary

#2 cdanteek

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Posted 28 January 2012 - 06:27 AM

Gary_C, on 27 January 2012 - 08:18 PM, said:

Roxio Creator & MyDVD 9.0 DE. (Dell Edition) is a OEM bundled with your new PC for free.

You need to contact Dell as they are supposed to support there DE. (Dell Edition) software.

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Computer Specs in the spoiler.

Spoiler

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 Gary_C

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Posted 28 January 2012 - 07:44 AM

Thanks. I'll get on them then.

#4 grandpabruce

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Posted 28 January 2012 - 03:14 PM

Gary_C, on 28 January 2012 - 09:44 AM, said:

Thanks. I'll get on them then.

I can almost guarantee that you will not get a resolve from Dell.

And, Roxio shut down the manual option, to activate the software, years ago!

Life is good!
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#5 cdanteek

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Posted 29 January 2012 - 08:57 AM

grandpabruce, on 28 January 2012 - 05:14 PM, said:

I can almost guarantee that you will not get a resolve from Dell.

And, Roxio shut down the manual option, to activate the software, years ago!

We won't know until Gary_C comes back to let us know, will we?

Spoiler

#6 grandpabruce

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Posted 29 January 2012 - 11:21 AM

cdanteek, on 29 January 2012 - 10:57 AM, said:

We won't know until Gary_C comes back to let us know, will we?

I think that you already know what Dell will tell him. It would be a first, if Dell actually did help him.

#7 Gary_C

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Posted 29 January 2012 - 02:34 PM

You are absolutely correct. Dell was no help. One response I recv'd was to install K-Lite codecs software and that didn't help...and I wasn't even sure how it should have been set up. I posted a several questions about how I should set it up to the responder and I got squat. I did a a clean uninstall of Roxio using REVOuninstallPRO trial version because the error I was getting said 'No Permission-Bad install'. So I will try to install it again to see if I can activate the issue.

Wish me luck fellows. I'll keep you posted if it works.

Gary

#8 cdanteek

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Posted 29 January 2012 - 03:31 PM

Quote

You are absolutely correct. Dell was no help

Did you explain to them why would I buy another Dell PC if what I bought last time doesn't work and Dell tech support is no help in fixing it? :blink: