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I have been a long time customer of Roxio products. I received creator 2012 pro yesterday and attempted install. After first DVD completed, it asked for reboot. Pc would not reboot. I had to recover c drive. I am running xp on sp3. Dual 3200 intel pentimento 4, 3 gb mem.
After recovery, creator 2012 pro install had exactly the same results.
I did not see anyone having exactly this problem in the logs but I saw a lot of problematic installs.
Any insight?
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Roxio 2012 Pro Install Failure Pc won't boot after disk 1 completes
#2
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Posted 28 January 2012 - 06:44 AM
kamayes, on 27 January 2012 - 11:28 PM, said:
I have been a long time customer of Roxio products. I received creator 2012 pro yesterday and attempted install. After first DVD completed, it asked for reboot. Pc would not reboot. I had to recover c drive. I am running xp on sp3. Dual 3200 intel pentimento 4, 3 gb mem.
After recovery, creator 2012 pro install had exactly the same results.
I did not see anyone having exactly this problem in the logs but I saw a lot of problematic installs.
Any insight?
After recovery, creator 2012 pro install had exactly the same results.
I did not see anyone having exactly this problem in the logs but I saw a lot of problematic installs.
Any insight?
That sounds like a PC operating system problem rather than a installation problem!
What exactly is your definition of "I had to recover c drive".
Instead of looking at Roxio installation files (it installed) look in event viewer for a problem with your PC.
cd
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Computer Specs in the spoiler.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Computer Specs in the spoiler.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#3
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Posted 01 February 2012 - 12:16 PM
"had to recover c drive" means pc would not boot after install. In hindsight, I could have tried the safe boot feature. Alternatively, roxio could have taken an Inordinately long time after reboot after startup and I didn't wait long enough. I will take a snapshot of my system and try one more time.
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