17 replies to this topic

[MDanz]

Okay so everytime i oped 'Roxio Game Capture' this comes up:
please help.

[sknis]

MDanz, on 31 January 2012 - 11:43 AM, said:

Okay so everytime i oped 'Roxio Game Capture' this comes up: error.jpg
please help.

Please post your computer specs.

Read through these suggestions.

[MDanz]

My PC specs are:

Vista Home Premium

Processor: Intel® Core™2 Duo CPU 2.66GHz

System type: 32-bit

Edited by MDanz, 31 January 2012 - 12:28 PM.

[sknis]

MDanz, on 31 January 2012 - 12:05 PM, said:

My PC specs are:

Vista Home Premium

Processor: Intel® Core™2 Duo CPU 2.66GHz

System type: 32-bit

Did you try the suggestions in the above link?  Are you connected to the Internet?

That is all you have?  Just a box with a processor in it - nothing else like video card/chip or audio or etc.  Post your computer maker and COMPLETE model number.  If you have a laptop; it is on the bottom.

Don't post the same problem in two different places.

Edited by sknis, 01 February 2012 - 04:14 AM.

[MDanz]

sknis, on 01 February 2012 - 04:13 AM, said:

Did you try the suggestions in the above link?  Are you connected to the Internet?

That is all you have?  Just a box with a processor in it - nothing else like video card/chip or audio or etc.  Post your computer maker and COMPLETE model number.  If you have a laptop; it is on the bottom.

Don't post the same problem in two different places.

Here a pic of everything i have: http://gyazo.com/1a1...109d5851104d45f

[sknis]

MDanz, on 03 February 2012 - 10:52 AM, said:

Here a pic of everything i have: http://gyazo.com/1a1...109d5851104d45f

And the answer to the rest of the questions - Internet; suggestion in the linked threads?

[MDanz]

sknis, on 03 February 2012 - 11:02 AM, said:

And the answer to the rest of the questions - Internet; suggestion in the linked threads?

Yes i'm connected to the internet when i try to open it it says unidentified next to the router im connected to though, and the router is in my bedroom along with my computer so i dont konw why it says unidentifyed.

[MDanz]

sknis, on 03 February 2012 - 11:02 AM, said:

And the answer to the rest of the questions - Internet; suggestion in the linked threads?

By the way my video card is a: ATI radeon HD 3650

[MDanz]

sknis, on 03 February 2012 - 11:02 AM, said:

And the answer to the rest of the questions - Internet; suggestion in the linked threads?

By the way my video card is a: ATI radeon HD 3650

[cdanteek]

MDanz, on 04 February 2012 - 08:09 AM, said:

By the way my video card is a: ATI radeon HD 3650

Have you updated the drivers for that video card?

[MDanz]

cdanteek, on 04 February 2012 - 10:32 AM, said:

Have you updated the drivers for that video card?

Nope don't konw how. Is that card good enough or not tohugh?

Edited by MDanz, 04 February 2012 - 11:31 AM.

[sknis]

MDanz, on 04 February 2012 - 11:31 AM, said:

Nope don't konw how. Is that card good enough or not tohugh?

The card should be good enough with the new drivers.  

Go here    and put in your information.  Follow the instructions.   It looks like the new drivers are really new. At the site I linked to, you can also do the automatic detection and install.  Download that application   About 1/3 of the way down and about the center of that page.

Edited by sknis, 04 February 2012 - 11:39 AM.

[MDanz]

sknis, on 04 February 2012 - 11:36 AM, said:

The card should be good enough with the new drivers.  

Go here    and put in your information.  Follow the instructions.   It looks like the new drivers are really new. At the site I linked to, you can also do the automatic detection and install.  Download that application   About 1/3 of the way down and about the center of that page.

Didn't help unless i did it wrong.

[sknis]

MDanz, on 04 February 2012 - 01:42 PM, said:

Didn't help unless i did it wrong.

Do it again !

Did you read the linked thread in  post 2 and try ALL of that?

Edited by sknis, 05 February 2012 - 05:36 AM.

[MDanz]

sknis, on 05 February 2012 - 05:35 AM, said:

Do it again !

Did you read the linked thread in  post 2 and try ALL of that?

part way through the installation (of the link you game me on my card type) it says:

So i press ok and then near the end it says 'Failures occurred during installation' any ideas?
and on the page it links you o it says 'Application Install: install package failure!' at the bottom.

Edited by MDanz, 08 February 2012 - 05:41 AM.

[MDanz]

sknis, on 05 February 2012 - 05:35 AM, said:

Do it again !

Did you read the linked thread in  post 2 and try ALL of that?

Okay you didnt say i had to uninstall my old drivers so i'm restarting comp and reinstalling programe now hopefuly it will work

[MDanz]

MDanz, on 08 February 2012 - 07:34 AM, said:

Okay you didnt say i had to uninstall my old drivers so i'm restarting comp and reinstalling programe now hopefuly it will work

Didn't work ive updated my drivers but still comes up with the same screen any more ideas?

[sknis]

MDanz, on 08 February 2012 - 08:59 AM, said:

Didn't work ive updated my drivers but still comes up with the same screen any more ideas?

Just guessing again.  Reinstall directX 9.  It may be corrupted.

<LI>Update Microsoft DirectX. Instructions from Microsoft HERE. Direct X helps assist with audio and video components of Roxio products.