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Missing Dll Files

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#1 dbillman



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Posted 31 January 2012 - 07:32 PM

Every time I load Windows 7 I get two error messages:

CPSCommonTools13.dll is missing... try re-installing the product

LayoutDll13 is missing...

I bought and downloaded the two files for Creator 2012 Pro. I have tried repairing and quite frankly am tired of doing this troubleshooting everytime I buy a new version of Roxio Creator.

Any assistance would be greatly appreciated.


#2 Jim_Hardin


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Posted 01 February 2012 - 01:46 AM

Let's try this...

Do the Prep Steps to the letter!

Then start the install of the Suite, only pick Repair when it is offered.
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