1 reply to this topic

[dbillman]

Every time I load Windows 7 I get two error messages:

CPSCommonTools13.dll is missing...   try re-installing the product

LayoutDll13 is missing...

I bought and downloaded the two files for Creator 2012 Pro. I have tried repairing and quite frankly am tired of doing this troubleshooting everytime I buy a new version of Roxio Creator.

Any assistance would be greatly appreciated.

Thanks

[Jim_Hardin]

Let's try this...

Do the Prep Steps to the letter!

Then start the install of the Suite, only pick Repair when it is offered.