Audio Digitizing And Record Options Freeze System
Posted 01 February 2012 - 07:30 AM
When I call up the sound editor, I can add an audio file and play it without system freeze,
but as soon as I click the Record Audio button, system freezes.
Just trying to be complete in the diagnosis; seems any program that has to do with audio recording
freezes the pc or at least freezes Roxio Creator. I notice that in Task Manager, that when
a program freezes, files such as SoundEdit13.exe can not be ended. And, if you
click the Sound Editor again, another instance of SoundEdit13.exe appears in Processes
and can not be ended. I notice that for some reason, the location of the Pinnacle/shared
files does not contain the SmartSound and I think this might be an issue.
In addition, when I do try to run the Digital Tape and LP Edit, a window immediately pops
up which is an instruction as to how to set up audio. Well, this window freezes whenever
the cursor is placed anywhere on the window, and that is the end of story. Only solution
is reboot system.
I am suspecting there is some kind of audio conflict between Creator 2012 and the Realtek audio,
but have tried lots of things to find the issue but to no avail.
Has anyone else experienced/solved this problem?
Posted 01 February 2012 - 08:24 PM
Posted 02 February 2012 - 02:14 AM
Might be best if you would contact support directly!
Let us know what you find.
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