Posted 05 February 2012 - 10:29 AM
Posted 05 February 2012 - 10:44 AM
Contact Customer Service on Monday and see if they can help you.
Posted 21 February 2012 - 08:01 AM
1GB Video Card
Posted 21 February 2012 - 09:15 AM
Beiker, which Roxio programs do you own and use?
Vietnam Vet - 1970 - 1971
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
EVGA GEFORCE GTX 670 2GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
Posted 24 February 2012 - 07:20 AM
good luck. the same thing happened to me but i have the backup disk and used it. when i type in the code i get the message that the code is already being used...and it was...by ME. i have been going back and forth with the customer service for over 2 weeks now with no results. all they have done is give me the runaround for over 2 weeks and all i have to show for it is a loss of respect for Roxio. never again! i also called the customer service number and they told me since i had emailed the support group, they couldn't help me. you will probably be told to email the support group. like i said...good luck!
Edited by mikeeey300, 24 February 2012 - 07:22 AM.
Posted 25 February 2012 - 08:58 AM
It appears that PhotoSHow 5 is no longer available. You have two choices 1) Use PhotoShow 6 or 2) Contact Roxio and cancel your premium membership.
IS there anything particular that you don't like in PhotoSHow 6?
Desktop -CPU Solutions (Wisconsin): Windows 8.1 64 bit, I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro
Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4. I-7 third generation @2.4, 8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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