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Photoshow 5


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#1 Baba Eric

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Posted 05 February 2012 - 10:29 AM

Hi Ihave been using photoshow 5 for years I am a PREMIUM member (have been for a couple years) I just resently had to wipe my computer and I lost my photoshow 5 and I cant find it on the account page anymore is there another place i can find it or at least a code I dont care for 6 thanx

#2 ogdens

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Posted 05 February 2012 - 10:44 AM

View PostBaba Eric, on 05 February 2012 - 10:29 AM, said:

Hi Ihave been using photoshow 5 for years I am a PREMIUM member (have been for a couple years) I just resently had to wipe my computer and I lost my photoshow 5 and I cant find it on the account page anymore is there another place i can find it or at least a code I dont care for 6 thanx


Contact Customer Service on Monday and see if they can help you.

#3 beiker

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Posted 21 February 2012 - 08:01 AM

You'll need the license activated on this. Calling the customer service would be your best option.
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#4 grandpabruce

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Posted 21 February 2012 - 09:15 AM

View Postbeiker, on 21 February 2012 - 08:01 AM, said:

You'll need the license activated on this. Calling the customer service would be your best option.

Beiker, which Roxio programs do you own and use?
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#5 mikeeey300

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Posted 24 February 2012 - 07:20 AM

View PostBaba Eric, on 05 February 2012 - 10:29 AM, said:

Hi Ihave been using photoshow 5 for years I am a PREMIUM member (have been for a couple years) I just resently had to wipe my computer and I lost my photoshow 5 and I cant find it on the account page anymore is there another place i can find it or at least a code I dont care for 6 thanx


good luck. the same thing happened to me but i have the backup disk and used it. when i type in the code i get the message that the code is already being used...and it was...by ME. i have been going back and forth with the customer service for over 2 weeks now with no results. all they have done is give me the runaround for over 2 weeks and all i have to show for it is a loss of respect for Roxio. never again! i also called the customer service number and they told me since i had emailed the support group, they couldn't help me.  you will probably be told to email the support group.  like i said...good luck!

Edited by mikeeey300, 24 February 2012 - 07:22 AM.


#6 sknis

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Posted 25 February 2012 - 08:58 AM

View PostBaba Eric, on 05 February 2012 - 10:29 AM, said:

Hi Ihave been using photoshow 5 for years I am a PREMIUM member (have been for a couple years) I just resently had to wipe my computer and I lost my photoshow 5 and I cant find it on the account page anymore is there another place i can find it or at least a code I dont care for 6 thanx

It appears that PhotoSHow 5 is no longer available.  You have two choices 1) Use PhotoShow 6 or 2) Contact Roxio and cancel your premium membership.

IS there anything particular that you don't like in PhotoSHow 6?
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