25 replies to this topic

[Jim_Hardin]

This is from a Civil Engineer???

I think we are being played with

[Mehrdad]

myguggi, on 13 February 2012 - 07:03 PM, said:

NO  ....  we want to know the build number of your Roxio VHS to DVD software!  Launch VHS2DVD, select Help/About and it will give the Build number

Oh, my God, I have been driving you guys crazy with my ignorant responses.

My build number is : 201B23A

God bless you all for your help.

[ivanatrox]

usually when there is no video, it's either a driver or connection issue. Can you double check the cables to make sure they are not loose and are connected correctly?

In addition, if you right click on My Computer -> Choose Properties -> Hardware tab -> Device Manager, do you see anything with yellow question mark?

Ivan

[Mehrdad]

ivanatrox, on 17 February 2012 - 01:51 PM, said:

usually when there is no video, it's either a driver or connection issue. Can you double check the cables to make sure they are not loose and are connected correctly?

In addition, if you right click on My Computer -> Choose Properties -> Hardware tab -> Device Manager, do you see anything with yellow question mark?

Ivan

Thanks Ivan, I rechecked all the cables and all connected correctly. Per your instructions, I checked the device manager and there is nothing there with yellow question mark

[Mehrdad]

Mehrdad, on 17 February 2012 - 08:08 PM, said:

Thanks Ivan, I rechecked all the cables and all connected correctly. Per your instructions, I checked the device manager and there is nothing there with yellow question mark

Any advise?

[ogdens]

Mehrdad, on 20 February 2012 - 03:50 PM, said:

Any advise?

Ivan works for Roxio and is not working today, hopefully he will respond tomorrow.