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Please Help Me Understand Roxio Creator 2012


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#1 ridgerunner51

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Posted 07 February 2012 - 08:24 PM

I purchased Roxio Creator 2012 (orange box, no mention of Pro or SE) and installed it on a new Dell XPS15 (L502X), since the laptop came with a Blue Ray reader/writer.  When I installed Roxio I was advised that DirectX had to be uninstalled and I agreed.  Why does DirectX have to be uninstalled?  I started having the dreaded blue screen memory dump error messages and system shut downs.  Did I do the wrong thing in allowing DirectX to be uninstalled?  I have completely re-loaded the system and I am afraid to re-install the Roxio Creator 2012.  Please help me understand why Roxio Creator 2012 installs differently from 2011 (I have 2011 on my desktop) and how I can safely install 2012 on my laptop.
System:  Dell XPS 9100
OS:  Windows 7 Ultimate 64 bit
RAM: 9 GB
Recording Device/TV Tuner:  Hauppauge 2250 MC (internal card)
Graphics Card:  Radeon 5770

#2 ridgerunner51

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Posted 10 February 2012 - 11:06 AM

I spoke with Dell support this morning about the issues I was having.  They assured me that I did not need .NET Framework 3.5 (a Roxio support person said I did).  After checking over my system we re-installed Roxio Creator 2012 and everything seems fine.
System:  Dell XPS 9100
OS:  Windows 7 Ultimate 64 bit
RAM: 9 GB
Recording Device/TV Tuner:  Hauppauge 2250 MC (internal card)
Graphics Card:  Radeon 5770

#3 sknis

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Posted 10 February 2012 - 11:43 AM

View Postridgerunner51, on 10 February 2012 - 11:06 AM, said:

I spoke with Dell support this morning about the issues I was having.  They assured me that I did not need .NET Framework 3.5 (a Roxio support person said I did).  After checking over my system we re-installed Roxio Creator 2012 and everything seems fine.

If you have only your posts and you select problem solved, then the board does funky thngs to the thread.   Wiat until you get more feedback and then you can clcik problem solved.
PC  
Desktop -CPU Solutions (Wisconsin):  Windows 8.1 64 bit, I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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