Well, I got some software that originally came with a microadvantage 4x DVD burner bought in December 2003, which included some stuff from Roxio, and it was just fine and dandy on windows XP, but SOMETHING here is causing an EPIC CATASTROPHIC FAILURE in windows vista basic service pack 1 and I was hoping someone would tell me what. See the attached picture file?: THIS is what happens EVERY TIME the computer boots up after ONE of these software packages is installed on vista. It shows this BSOD screen for a tiny, tiny fraction of a second and then reboots automatically again and again and again. No error checking, no system recovery can fix it. When this BSOD event occurs as a result of installing this software, it's a choice between restoring from an available restore point, or do-not-pass-go do-not-collect-200-dollars go-directly-to-reformatting-the-hard-drive-and-reinstalling-windows. I had to REINSTALL EVERYTHING because of this blue screen event the first time, which I attributed to a bad windows update rubbing the wrong way with the operating system since it didn't install perfectly the first time (the installation of the whole compaq package was left on a screen and I had to kill some processes, and some things that should have been installed were not), but no. The second time, everything installed correctly, and I let it do 3 years worth of updates and it was fine with that. Then I proceeded to install my favorite programs before the plan to move everything from my external hard drive back to the main master hard drive. And then I got this blue screen of death again! So it WASN'T the updates, it was one of my old favorite programs.
FORTUNATELY, this time, unlike the first time, after MOST of the software installations, vista automatically created a "system restore point" (that must be one of the functionalities that was defective from the first windows vista installation which did not go correctly). I picked a recent one and PRESTO. NO blue screen of death, and EVERYTHING was installed except for TWO THINGS. Roxio easy cd and dvd creator 6 and roxio photosuite 5 (and one other thing after them that I knew was not the problem which I promptly deleted from program files and then reinstalled and it was fine after that).
So there you have it. ONE OF THEM causes this blue screen of death. No, I would RATHER not play system-restore-point-Russian-roulette (especially since I MANUALLY created system restore points and when I got the BSOD I started trying to use them and they did not WORK - they said they couldn't be used because there were errors on the hard drive and it had to check the drive for errors - which it did and then said the same thing about not working - but the automatically generated restore points worked), if I can just get someone to tell me WHICH of these products is the cause. Maybe it's both. They're both Roxio, after all. It's one of the two, or it's both. If it's one of the two, I would like to know which one will NOT cause the BSOD, so that I can install it because I liked this programs on XP and want to install one of them if possible. AT LEAST ONE of them is UNDOUBTEDLY the culprit. And Windows Vista DID give me a warning about "compatibility" issues with this version of the program after each one. But it also said the same thing about Nero burning rom 6 and powerdvd and at least one other thing I installed, and THEY were not problems at all.
So which is it? Does Roxio easy creator 6 cause epic catastrophic failure in windows vista, does roxio photosuite 5, or do they both? I'm going to be REALLY ticked if I am told one or the other is safe and then I see the BSOD again, by the way.
Edited by medworks, 09 February 2012 - 10:00 PM.